Senior Administrator - JAMF
Bulgaria
Job Description
Senior Administrator - JAMF

Job Summary

The Technical Operations Manager with German plays a pivotal role in ensuring the stability and efficiency of HCLTech’s technical infrastructure. This position is responsible for managing critical platforms such as Active Directory, Messaging, Citrix, SCCM, and Intune, while leading and developing a high-performing technical team. The role is integral to aligning technical operations with organizational goals, supporting seamless business processes, and driving operational excellence.

 

Key Responsibilities

Detailed Responsibilities

 

  • Oversee and manage the performance, security, and availability of Active Directory, Messaging, SCCM, Intune, and Citrix environments.
  • Provide strategic leadership and clear direction to technical teams, including setting objectives and implementing action plans to achieve operational targets.
  • Engage proactively with stakeholders to understand business needs and ensure technical operations deliver value in alignment with company objectives.
  • Lead troubleshooting efforts, swiftly identifying and resolving urgent technical issues to minimize disruption.
  • Drive process improvements through the development and implementation of robust firmware, software, and hardware solutions.
  • Organize and facilitate training programs to enhance the technical skills and knowledge of team members.
  • Prepare and present comprehensive reports on technical operations and performance metrics to senior management.
  • Foster strong collaboration across technical teams to ensure seamless daily operations and knowledge sharing.

 

Skill Requirements

Skill Requirements

  • German language
  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • Demonstrated experience managing Active Directory, Messaging, SCCM, Intune, and Citrix environments.
  • Proven leadership skills with the ability to motivate and direct technical teams.
  • Excellent communication, organizational, and time management abilities.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to work effectively in a collaborative, team-oriented environment.

 

Other Requirements

Other Requirements (Optional)

 

  • Hands-on experience with Citrix, SCCM, and Intune.
  • Familiarity with industry best practices and digital operations solutions.
  • Prior experience managing technical teams of 30 or more professionals.
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.