Senior Administrator - MDM Intune,Intune
India
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Job Description
Senior Administrator - MDM Intune,Intune
Chennai, Tamil Nadu

Job Summary

Windows Client Factory – Remote Operations Engineer (Classic & Modern Workplace)

Key Responsibilities

Manage and support Windows 10/11 desktop and laptop environments. Perform remote troubleshooting for hardware, OS, software, and connectivity issues. Administer and support Active Directory, Group Policies (GPO), and user account management. Manage devices through Microsoft Intune, Endpoint Manager, and traditional management tools such as SCCM/MECM. Deploy operating systems, software packages, patches, and security updates. Support device enrollment, Autopilot provisioning, and compliance policies. Monitor endpoint health, performance, and security status. Resolve incidents, service requests, and problem tickets within SLA. Perform root cause analysis and implement preventive measures. Support VPN, remote access, and hybrid workplace technologies. Maintain asset inventory and device lifecycle processes. Create and update technical documentation, SOPs, and knowledge articles. Collaborate with Service Desk, Security, Network, and Infrastructure teams.

Skill Requirements

Windows 10/11 Administration Active Directory & Azure AD (Entra ID) Group Policy (GPO) Microsoft Intune / Endpoint Manager SCCM / MECM Windows Autopilot PowerShell Scripting Microsoft 365 Endpoint Management Software Packaging & Deployment Troubleshooting & Incident Management Remote Support Tools

Other Requirements

Microsoft Defender for Endpoint BitLocker Management DNS, DHCP, TCP/IP fundamentals Azure Virtual Desktop (AVD) ITIL Framework Endpoint Security & Compliance Management
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.