Senior Administrator - Microsoft 365 Administration
India
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Job Description
Senior Administrator - Microsoft 365 Administration
Madurai, Tamil Nadu

Job Summary

Messaging & Collaboration - M365 Collaboration + Copilot

Key Responsibilities

Administer and support Microsoft 365 collaboration platforms. Manage Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive. Configure and maintain Microsoft 365 Copilot and Copilot-related services. Monitor service health and resolve messaging and collaboration issues. Support Microsoft Teams meetings, calling, chat, and collaboration features. Manage mail flow, transport rules, connectors, and mailbox administration. Configure and maintain SharePoint sites, document libraries, and permissions. Support OneDrive synchronization, sharing, and storage management. Implement and maintain Microsoft 365 governance, compliance, and security policies. Manage Entra ID (Azure AD) users, groups, and authentication services. Troubleshoot user access, licensing, and service integration issues. Support M365 tenant administration and configuration changes. Perform incident, problem, and change management activities. Create operational documentation, SOPs, and knowledge articles. Drive Microsoft 365 Copilot adoption, training, and best practices. Coordinate with business stakeholders and Microsoft support teams. Ensure SLA compliance and service availability.

Skill Requirements

Microsoft 365 Administration Microsoft 365 Copilot Exchange Online Microsoft Teams Administration SharePoint Online OneDrive for Business Microsoft Viva Suite Entra ID (Azure AD) Microsoft Purview Power Platform (Power Automate, Power Apps) Basics Messaging and Collaboration Technologies Mail Flow Management Security & Compliance Administration Conditional Access Policies Identity and Access Management (IAM) Service Health Monitoring Incident & Change Management ServiceNow or ITSM Tools PowerShell Administration ITIL Framework

Other Requirements

Preferred Certifications Microsoft 365 Certified: Administrator Expert (MS-102) Microsoft 365 Copilot Technical Certifications Microsoft Teams Administrator Associate (MS-700) Microsoft Security, Compliance & Identity Fundamentals (SC-900) Microsoft Azure Fundamentals (AZ-900) ITIL Foundation
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.