Senior Administrator - Microsoft PowerBI,Windows Powershell, Python
India
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Job Description
Senior Administrator - Microsoft PowerBI,Windows Powershell, Python
Goutam Budd Nagar, Uttar Pradesh

Job Summary

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\\r\\nKey Responsibilities\\r\\nEnsure ticket quality, SLA adherence, and RCA completeness\\r\\nGovern ITSM processes and drive standardization\\r\\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\\r\\nBuild dashboards, scorecards, and governance reports\\r\\nCollaborate with SRE, Dev, and Ops teams to improve reliability\\r\\nAnalyze change impacts and incident root causes

Key Responsibilities

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\\r\\nKey Responsibilities\\r\\nEnsure ticket quality, SLA adherence, and RCA completeness\\r\\nGovern ITSM processes and drive standardization\\r\\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\\r\\nBuild dashboards, scorecards, and governance reports\\r\\nCollaborate with SRE, Dev, and Ops teams to improve reliability\\r\\nAnalyze change impacts and incident root causes

Skill Requirements

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\\r\\nKey Responsibilities\\r\\nEnsure ticket quality, SLA adherence, and RCA completeness\\r\\nGovern ITSM processes and drive standardization\\r\\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\\r\\nBuild dashboards, scorecards, and governance reports\\r\\nCollaborate with SRE, Dev, and Ops teams to improve reliability\\r\\nAnalyze change impacts and incident root causes

Other Requirements

Role Summary - Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model.\\r\\nKey Responsibilities\\r\\nEnsure ticket quality, SLA adherence, and RCA completeness\\r\\nGovern ITSM processes and drive standardization\\r\\nAutomate manual governance tasks using Power Automate, Power BI, or scripting tools\\r\\nBuild dashboards, scorecards, and governance reports\\r\\nCollaborate with SRE, Dev, and Ops teams to improve reliability\\r\\nAnalyze change impacts and incident root causes
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.