Job Summary : Execute Windows patching, vulnerability remediation, security-hardening and operational troubleshooting under established governance, with strong automation and customer communication capabilities.
Job Responsibilities : • Perform patch readiness checks, deployment, reboot coordination, validation, evidence capture and closure tracking. • Troubleshoot Windows OS, services, event logs, patch failures and common AD, DNS, network, DFS, SMB and IIS issues. • Create and maintain PowerShell scripts for inventory, patch validation, health checks and reporting. • Follow change records, implementation plans, backout plans and operational runbooks. • Support VMware guests and physical servers, including coordination for IBM, Dell and Cisco UCS firmware activities. • Update dashboards and communicate blockers, risks, outcomes and next actions promptly. • Escalate complex issues with complete diagnostics and support root-cause analysis.
Job Description : • Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant professional experience.\\\\r\\\\n• Microsoft or ITIL certification\\\\r\\\\n• Experience in enterprise 24x7 infrastructure operations\\\\r\\\\n