Senior Administrator - Network LAN/WAN
India
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Job Description
Senior Administrator - Network LAN/WAN
Lucknow, Uttar Pradesh

Job Summary

The Network Engineer – VMS is responsible for managing, supporting, and optimizing enterprise network infrastructure under vendor-managed environments. The role involves working closely with multiple vendors, internal stakeholders, and clients to maintain network performance, security, and availability while ensuring SLA compliance.

Key Responsibilities

Network Operations & Support Configure, monitor, and troubleshoot enterprise LAN/WAN environments. [Immediate...Level 3) | Viva Engage] Handle incidents related to routing, switching, and connectivity issues. [Job Descri...k Engineer | Word] Support IPSEC VPN configurations and troubleshooting. [UHG Accoun...k Engineer | Outlook] Provide L2/L3 troubleshooting support for production networks. 2. Vendor Coordination (VMS Focus) Act as the primary interface between clients and third-party vendors for network operations. [UHG Accoun...k Engineer | Outlook] Manage vendor deliverables, escalations, and performance tracking. Ensure adherence to SLAs, OLAs, and contractual obligations. Coordinate changes, maintenance windows, and implementation activities across vendors. 3. Network Configuration & Implementation Configure routers, switches, firewalls, and load balancers across multi-vendor environments (Cisco, Palo Alto, etc.). [Job Descri...k Engineer | Word], [Hi , We h...ow:- - At | Viva Engage] Implement routing protocols such as BGP, OSPF, and EIGRP. [Immediate...Level 3) | Viva Engage] Perform network changes, patching, and upgrades as per change management process. 4. Monitoring & Performance Optimization Monitor network performance and proactively resolve bottlenecks. [Job Descri...k Engineer | Word] Conduct root cause analysis (RCA) for outages and performance issues. [Network Da...sed client | Outlook] Maintain uptime and ensure high availability of services. 5. Documentation & Compliance Create network diagrams, SOPs, and knowledge articles. [UHG Accoun...k Engineer | Outlook] Maintain documentation for configurations, architecture, and changes. [Hi , We h...ow:- - At | Viva Engage] Ensure compliance with security standards (e.g., HIPAA, enterprise policies). [UHG Accoun...k Engineer | Outlook] 6. Collaboration & Stakeholder Management Work closely with internal IT teams, security teams, and vendors. [Job Descri...k Engineer | Word] Participate in change advisory boards (CAB) and service reviews. Provide technical updates and status reports to stakeholders. Required Skills & Experience Technical Skills Strong knowledge of: Routing & Switching (BGP, OSPF, EIGRP) [Immediate...Level 3) | Viva Engage] TCP/IP, DNS, DHCP [Job Descri...k Engineer | Word] VPN technologies (IPSEC, site-to-site) [UHG Accoun...k Engineer | Outlook] Hands-on experience with: Cisco routers/switches, Palo Alto firewalls [UHG Accoun...k Engineer | Outlook] Load balancers, IDS/IPS, VPNs [Immediate...Level 3) | Viva Engage] Familiarity with: Multi-data center networking Network monitoring tools Process & Tools ITIL framework and service management processes [Hi , We h...ow:- - At | Viva Engage] Change, incident, and problem management Vendor management practices (VMS exposure preferred) Soft Skills Strong analytical and troubleshooting capabilities [Hi , We h...ow:- - At | Viva Engage] Excellent communication and vendor coordination skills [UHG Accoun...k Engineer | Outlook] Ability to work independently and manage escalations

Skill Requirements

Bachelor’s Degree in Engineering / Computer Science / IT Certifications (Preferred): CCNA / CCNP Equivalent vendor certifications [Hi , We h...ow:- - At | Viva Engage] Additional Requirements Flexibility to work in shifts or provide on-call support [Hi , We h...ow:- - At | Viva Engage] Experience in global delivery or multi-vendor environments Ability to handle high-pressure production scenario

Other Requirements

ITIL framework and service management processes [Hi , We h...ow:- - At | Viva Engage] Change, incident, and problem management Vendor management practices (VMS exposure preferred) Soft Skills Strong analytical and troubleshooting capabilities [Hi , We h...ow:- - At | Viva Engage] Excellent communication and vendor coordination skills [UHG Accoun...k Engineer | Outlook] Ability to work independently and manage escalations

Drive vendor governance and performance reviews\\\\r\\\\nDefine network standards and architecture guidelines\\\\r\\\\nLead critical incident management (Major Incident / P1)\\\\r\\\\nMentor L1/L2 engineers
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.