Senior Administrator - Network LAN/WAN
United States
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Job Description
Senior Administrator - Network LAN/WAN
Others, Florida

Job Summary

Provides the first level of technical network support, focusing on basic troubleshooting for the Event Network (LAN, WLAN, and WAN).

Key Responsibilities

job Description: NOC T2 Engineer\\\\r\\\\n \\\\r\\\\nRole Summary:\\\\r\\\\nProvides the first level of technical network support, focusing on basic troubleshooting for the Event Network (LAN, WLAN, and WAN).\\\\r\\\\n \\\\r\\\\nKey Responsibilities:\\\\r\\\\nInitial Diagnostics & Monitoring: Performs first level of technical network support on incidents for LAN, WAN and WLAN to identify common connectivity issues or port configuration errors. Monitors device health and availability (e.g., switches, access points) via dashboards like Cisco Catalyst Center and Meraki Perform initial diagnostics\\\\r\\\\nResolution & Fulfillment: Resolves standard network issues and fulfills basic service requests such as port activations or MAC address registrations.\\\\r\\\\nDocumentation: Thoroughly records all troubleshooting steps and findings in the ServiceNow ticket before escalating unresolved issues. Initial Diagnostics & Monitoring: Performs first level of technical network support on incidents for LAN, WAN and WLAN to identify common connectivity issues or port configuration errors. Monitors device health and availability (e.g., switches, access points) via dashboards like Cisco Catalyst Center and Meraki Perform initial diagnostics\r\nResolution & Fulfillment: Resolves standard network issues and fulfills basic service requests such as port activations or MAC address registrations.\r\nDocumentation: Thoroughly records all troubleshooting steps and findings in the ServiceNow ticket before escalating unresolved issues.

 

 

Skill Requirements

LAN, WLAN, and WAN, dashboards like Cisco Catalyst Center and Meraki Perform initial diagnostics

Other Requirements

Technical network support on incidents for LAN, WAN and WLAN to identify common connectivity issues or port configuration errors. Monitors device health and availability (e.g., switches, access points) via dashboards like Cisco Catalyst Center and Meraki Perform initial diagnostics
Maximum Salary (US):  75000
Minimum Salary (US):  65000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.