Senior Administrator - Network LAN/WAN
India
Job Description
Senior Administrator - Network LAN/WAN
Lucknow, Uttar Pradesh
Job Summary
The Network Engineer – VMS is responsible for managing, supporting, and optimizing enterprise network infrastructure under vendor-managed environments. The role involves working closely with multiple vendors, internal stakeholders, and clients to maintain network performance, security, and availability while ensuring SLA compliance.
Key Responsibilities
Network Operations & Support Configure, monitor, and troubleshoot enterprise LAN/WAN environments. [Immediate...Level 3) | Viva Engage] Handle incidents related to routing, switching, and connectivity issues. [Job Descri...k Engineer | Word] Support IPSEC VPN configurations and troubleshooting. [UHG Accoun...k Engineer | Outlook] Provide L2/L3 troubleshooting support for production networks. 2. Vendor Coordination (VMS Focus) Act as the primary interface between clients and third-party vendors for network operations. [UHG Accoun...k Engineer | Outlook] Manage vendor deliverables, escalations, and performance tracking. Ensure adherence to SLAs, OLAs, and contractual obligations. Coordinate changes, maintenance windows, and implementation activities across vendors. 3. Network Configuration & Implementation Configure routers, switches, firewalls, and load balancers across multi-vendor environments (Cisco, Palo Alto, etc.). [Job Descri...k Engineer | Word], [Hi , We h...ow:- - At | Viva Engage] Implement routing protocols such as BGP, OSPF, and EIGRP. [Immediate...Level 3) | Viva Engage] Perform network changes, patching, and upgrades as per change management process. 4. Monitoring & Performance Optimization Monitor network performance and proactively resolve bottlenecks. [Job Descri...k Engineer | Word] Conduct root cause analysis (RCA) for outages and performance issues. [Network Da...sed client | Outlook] Maintain uptime and ensure high availability of services. 5. Documentation & Compliance Create network diagrams, SOPs, and knowledge articles. [UHG Accoun...k Engineer | Outlook] Maintain documentation for configurations, architecture, and changes. [Hi , We h...ow:- - At | Viva Engage] Ensure compliance with security standards (e.g., HIPAA, enterprise policies). [UHG Accoun...k Engineer | Outlook] 6. Collaboration & Stakeholder Management Work closely with internal IT teams, security teams, and vendors. [Job Descri...k Engineer | Word] Participate in change advisory boards (CAB) and service reviews. Provide technical updates and status reports to stakeholders. Required Skills & Experience Technical Skills Strong knowledge of: Routing & Switching (BGP, OSPF, EIGRP) [Immediate...Level 3) | Viva Engage] TCP/IP, DNS, DHCP [Job Descri...k Engineer | Word] VPN technologies (IPSEC, site-to-site) [UHG Accoun...k Engineer | Outlook] Hands-on experience with: Cisco routers/switches, Palo Alto firewalls [UHG Accoun...k Engineer | Outlook] Load balancers, IDS/IPS, VPNs [Immediate...Level 3) | Viva Engage] Familiarity with: Multi-data center networking Network monitoring tools Process & Tools ITIL framework and service management processes [Hi , We h...ow:- - At | Viva Engage] Change, incident, and problem management Vendor management practices (VMS exposure preferred) Soft Skills Strong analytical and troubleshooting capabilities [Hi , We h...ow:- - At | Viva Engage] Excellent communication and vendor coordination skills [UHG Accoun...k Engineer | Outlook] Ability to work independently and manage escalations
Skill Requirements
Bachelor’s Degree in Engineering / Computer Science / IT Certifications (Preferred): CCNA / CCNP Equivalent vendor certifications [Hi , We h...ow:- - At | Viva Engage] Additional Requirements Flexibility to work in shifts or provide on-call support [Hi , We h...ow:- - At | Viva Engage] Experience in global delivery or multi-vendor environments Ability to handle high-pressure production scenario
Other Requirements
ITIL framework and service management processes [Hi , We h...ow:- - At | Viva Engage] Change, incident, and problem management Vendor management practices (VMS exposure preferred) Soft Skills Strong analytical and troubleshooting capabilities [Hi , We h...ow:- - At | Viva Engage] Excellent communication and vendor coordination skills [UHG Accoun...k Engineer | Outlook] Ability to work independently and manage escalations
Drive vendor governance and performance reviews\\\\r\\\\nDefine network standards and architecture guidelines\\\\r\\\\nLead critical incident management (Major Incident / P1)\\\\r\\\\nMentor L1/L2 engineers
Information at a Glance
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Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
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Industry-benchmarked compensation
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Best-in-class healthcare benefits
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Personal time off
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Maternity and paternity benefits
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Access to skills / higher education programs/resources
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Discounts on products and services via Benefit Box
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Participate in CSR programs and live life with a purpose
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Opportunities to grow and advance your career
Note : The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.