Senior Administrator - OKTA, CyberArk PAM
India
Apply now
Job Description
Senior Administrator - OKTA, CyberArk PAM
Bengaluru, Karnataka

Job Summary

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Key Responsibilities

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Skill Requirements

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Other Requirements

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.