Job Summary

The Ironclad & Bridger PM/ BA is responsible for supporting the Corporate Legal, Sanctions, and Compliance applications owned by the GTS Corporate Applications team. This position serves as a PM/BA resource of applications for Ironclad Contract Lifecycle Management (CLM) and LexisNexis Bridger Insight for compliance screening processes for the Assured Partners integration. The Applications Specialist ensures appropriate controls are in place and integrates data for decision makers and business owners to support IT, Compliance, project, and vendor management activities. The Application Specialist also provides administrative and project support to the team.

Key Responsibilities

Ironclad & Bridger Applications Specialist responsibilities include: 

• Serve as a Legal and Compliance applications subject matter expert associated with functionality, content, processes, and procedures.
• Primary focus will be to implement and integrate business and technical processes for the Assured Partners integration
• Assist with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.
• Develop and maintain relationships with key stakeholders and technology staff, including off-shore personnel, to ensure that communication is open and ongoing.
• Serve as liaison between technical and functional stakeholders and project management teams to keep initiatives moving forward smoothly and in accordance with project plans.
• Define project scope, project strategy, deliverable priorities, and recommend alternative solutions. 
• Define detailed requirements, analyze business needs, and validate solutions with the internal partners.
• Coordinate project activities, prepare agendas, document meeting outcomes, and collaborate with team members.
• Establish, administer, and maintain project and knowledge management processes and tools.
• Ensure applications are compliant with Gallagher’s IT Policy.  Build plans to enforce compliance with IT policy and standard user management processes.
• Evaluate SOC reports to ensure vendor and application compliance and surface risks.

Skill Requirements

• Minimum of 5 years of experience working with either Ironclad CLM or LexisNexis Bridger Insight applications
• Application configuration, design, and interface experience
• Experience working with third party vendors to implement SaaS solutions 
• Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies 
• Strong PC skills, including experience using MS Office Products, especially Excel and Project
• Excellent organization skills, and verbal and written communication skills

• Desired:

  • Bachelor’s Degree in Business, Information Technology, Engineering or related field
  • Minimum 5 years of technology project support experience
  • Understanding of Single Sign-On and Identity Management solutions
  • Advanced level proficiency with Microsoft Office tools including Word, Excel, PowerPoint, Visio
  • Experience working in large enterprises with domestic and international locations 
  • Experience working with off-shore or remote development/support teams

Other Requirements

Work Traits:

• Demonstrated ability to prioritize and manage multiple tasks simultaneously
• Ability to work at a fast pace and cope with conflicting deadlines
• Proven ability to deliver excellent customer service
• Good analytical and problem solving skills
• Strong attention to detail
• Dependable, hardworking, professional, self-starter, able to work well with cross-functional teams
• Ability to perform both project management and business/systems analysis