Senior Administrator - ServiceNow, IT Service Management
India
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Job Description
Senior Administrator - ServiceNow, IT Service Management
Lucknow, Uttar Pradesh

Job Summary

Experience in implementing SAMPro. In-depth knowledge of SAMPro modules with tables. Assisted customers in implementing SAM Tools across their organization.

Key Responsibilities

Worked on solution designing and implementation as per best practices for various module - SAM Pro.

Skill Requirements

Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow Experience of working with Service Catalog items in ServiceNow. Implemented SR\'s Using Flow Designer Functionality. Worked on Workflow Editor Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include) Editor, Flow Designer. Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs. Worked on Reports, dashboards. Worked on project with Agile methodology. Good knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc.

Other Requirements

Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow Experience of working with Service Catalog items in ServiceNow. Implemented SR\'s Using Flow Designer Functionality. Worked on Workflow Editor Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include) Editor, Flow Designer. Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs. Worked on Reports, dashboards. Worked on project with Agile methodology. Good knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.