Senior Administrator - ServiceNow, IT Service Management
India
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Job Description
Senior Administrator - ServiceNow, IT Service Management
Bengaluru, Karnataka

Job Summary

Software Engineer / Web Developer This position will be part of the Liquified Natural Gas (LNG) Trading scrum team to provide support and develop enhancements in the Energy Trading Risk Management (ETRM) system, Endur, through scripting, automation, and integration, applying business domain knowledge in the front, middle and back offices and technical software development / engineering skills. The position will participate in moving solution development to test to production under software engineering principles and IT standards, work with a global team, catering to a diverse customer base from different continents. Responsibilities include, but are not limited to, the following: • Working closely with IT System Support Analyst and Business Partners to translate business requirements into technical specifications, and mapping them to Endur solutions • Enhancing the Endur software to meet business needs or resolve issues • Develop technical expertise to provide support on security, continuous integration, and automation beyond standard software development within the Endur application • Working with partner teams to deploy these solutions to the production environment Requirements: Knowledge, Skills, and Experience: • Bachelor\'s Degree in Computer Science, Management Information Systems or Business, Finance and Accounting • Solid years of application operations support and/or project implementation experience in Endur • Solid years of application operations support and/or project implementation experience with LNG as commodity • Solid years of code development experience in Endur • Solid years of integration experience with other applications interfacing with Endur • Good foundation in ITSM, and Agile processes & tools; ITIL certified a plus • Solid analytical and problem-solving skills • Strong communication skills, both oral and written • Excellent customer focus and superior results-orientation • Experience in global team collaboration, in a multi-cultural environment CTH Position Years of experience - 8-12 years

Key Responsibilities

Same as Above

Skill Requirements

Same as Above

Other Requirements

Same as Above
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.