Senior Administrator - Telepresence,Microsoft Intune
India
Job Description
Senior Administrator - Telepresence,Microsoft Intune
Hyderabad, Telangana

Job Summary

MD Job Title: L3 M Intune Administrator / Engineer Location: Hyderabad/Pune PRF Type: FTE/TP Experience Required: 9+ years Job Summary: We are looking for a seasoned and strategic Level 3 (L3) MDM Intune Administrator to lead the architecture, design, and optimization of our enterprise mobile device management environment. This role requires mandate engineering mindset, not just addressing daily ticket volume but keeping in mind overall infrastructure. Key Responsibilities: • Lead and execute large-scale migration projects to Microsoft Intune. • Architect and configure advanced MDM/EMM features including compliance policies, conditional access, Autopilot, App Protection Policies, and Windows Update Rings. • Provide escalation support for L2 and helpdesk teams for complex Intune-related issues. • Develop and enforce mobile device management policies aligned with corporate security standards. • Develop patching and endpoint management policies • Collaborate with security and infrastructure teams to ensure secure mobile access. • Automate tasks using PowerShell and integrate with Graph API where necessary. • Generate reports and dashboards on compliance, threat protection, and device health. • Conduct regular reviews of device posture, licensing, and performance. Required Skills & Experience: • 5–8 years of experience with enterprise MDM platforms, with deep expertise in Microsoft Intune. • The candidate should have good understanding of the relationship between Active Directory, AZURE directory service and conditional access with regards to mobile device management in Intune, as well as MDM/MAM strategies, solutions and policies • Experience integrating Intune in a complex environment/ large organization • Experience in migrating devices using EBF • Maintain Intune device management ((iOS, Android, Windows) and mobile access management environment including AR/VR device environment. • Manage Apple DEP/VPP integration • App assignment and installation, Security compliance metrics, Enrollment metrics • Handling MDM Incident Tickets at all Severity levels and all type of Service Requests in Queue. Responsible for resolving issues arising out of Monitoring and Alerting for MDM services. Should be responsible for MDM Services log analysis from all MDM infrastructure and take appropriate actions. • Should have hands on Experience in configuring and troubleshooting Platform Specific (Ios, Android, Windows) Device Management and Application Management Policies • Work with customers to design, develop and implement modern security solutions leveraging Windows Defender, Intune, and Device Health • Support Operational process design including release management, service management, incident/problem management etc. • Expertise in the design and implementation of Intune infrastructure. • Technical Review of the Application Deployment Requests. • Deploy packages using Intune to productions users, following change management process and Remove\\upgrade packages as per the business requirements. • Experience with the EMS suite: Intune, Azure AD, AIP and/or Cloud App Security • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. • Prior involvement in MDM migration projects from AirWatch and/or BlackBerry to Intune. • Working knowledge of device compliance policies, conditional access, and app protection policies. • Familiarity with Azure Active Directory, Microsoft 365, and basic PowerShell usage. • Strong troubleshooting and analytical skills. • Excellent communication and documentation skills. • Proven track record of successful migration from AirWatch and/or BlackBerry to Intune. • Strong knowledge of Azure AD, Microsoft Endpoint Manager, and mobile device security best practices. • Profi

Key Responsibilities

MD Job Title: L3 M Intune Administrator / Engineer Location: Hyderabad/Pune PRF Type: FTE/TP Experience Required: 9+ years Job Summary: We are looking for a seasoned and strategic Level 3 (L3) MDM Intune Administrator to lead the architecture, design, and optimization of our enterprise mobile device management environment. This role requires mandate engineering mindset, not just addressing daily ticket volume but keeping in mind overall infrastructure. Key Responsibilities: • Lead and execute large-scale migration projects to Microsoft Intune. • Architect and configure advanced MDM/EMM features including compliance policies, conditional access, Autopilot, App Protection Policies, and Windows Update Rings. • Provide escalation support for L2 and helpdesk teams for complex Intune-related issues. • Develop and enforce mobile device management policies aligned with corporate security standards. • Develop patching and endpoint management policies • Collaborate with security and infrastructure teams to ensure secure mobile access. • Automate tasks using PowerShell and integrate with Graph API where necessary. • Generate reports and dashboards on compliance, threat protection, and device health. • Conduct regular reviews of device posture, licensing, and performance. Required Skills & Experience: • 5–8 years of experience with enterprise MDM platforms, with deep expertise in Microsoft Intune. • The candidate should have good understanding of the relationship between Active Directory, AZURE directory service and conditional access with regards to mobile device management in Intune, as well as MDM/MAM strategies, solutions and policies • Experience integrating Intune in a complex environment/ large organization • Experience in migrating devices using EBF • Maintain Intune device management ((iOS, Android, Windows) and mobile access management environment including AR/VR device environment. • Manage Apple DEP/VPP integration • App assignment and installation, Security compliance metrics, Enrollment metrics • Handling MDM Incident Tickets at all Severity levels and all type of Service Requests in Queue. Responsible for resolving issues arising out of Monitoring and Alerting for MDM services. Should be responsible for MDM Services log analysis from all MDM infrastructure and take appropriate actions. • Should have hands on Experience in configuring and troubleshooting Platform Specific (Ios, Android, Windows) Device Management and Application Management Policies • Work with customers to design, develop and implement modern security solutions leveraging Windows Defender, Intune, and Device Health • Support Operational process design including release management, service management, incident/problem management etc. • Expertise in the design and implementation of Intune infrastructure. • Technical Review of the Application Deployment Requests. • Deploy packages using Intune to productions users, following change management process and Remove\\upgrade packages as per the business requirements. • Experience with the EMS suite: Intune, Azure AD, AIP and/or Cloud App Security • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. • Prior involvement in MDM migration projects from AirWatch and/or BlackBerry to Intune. • Working knowledge of device compliance policies, conditional access, and app protection policies. • Familiarity with Azure Active Directory, Microsoft 365, and basic PowerShell usage. • Strong troubleshooting and analytical skills. • Excellent communication and documentation skills. • Proven track record of successful migration from AirWatch and/or BlackBerry to Intune. • Strong knowledge of Azure AD, Microsoft Endpoint Manager, and mobile device security best practices. • Profi

Skill Requirements

1. Advanced Proficiency In Video/Telepresence Technologies And Mecm.
2. Strong Analytical Skills With The Ability To Perform Root Cause Analysis And Implement Effective Solutions.
3. Familiarity With Itil Frameworks And Best Practices In Support Operations.
4. Excellent Communication Skills, Both Written And Verbal, For Effective Collaboration With Team Members And Customers.

Other Requirements

MD Job Title: L3 M Intune Administrator / Engineer Location: Hyderabad/Pune PRF Type: FTE/TP Experience Required: 9+ years Job Summary: We are looking for a seasoned and strategic Level 3 (L3) MDM Intune Administrator to lead the architecture, design, and optimization of our enterprise mobile device management environment. This role requires mandate engineering mindset, not just addressing daily ticket volume but keeping in mind overall infrastructure. Key Responsibilities: • Lead and execute large-scale migration projects to Microsoft Intune. • Architect and configure advanced MDM/EMM features including compliance policies, conditional access, Autopilot, App Protection Policies, and Windows Update Rings. • Provide escalation support for L2 and helpdesk teams for complex Intune-related issues. • Develop and enforce mobile device management policies aligned with corporate security standards. • Develop patching and endpoint management policies • Collaborate with security and infrastructure teams to ensure secure mobile access. • Automate tasks using PowerShell and integrate with Graph API where necessary. • Generate reports and dashboards on compliance, threat protection, and device health. • Conduct regular reviews of device posture, licensing, and performance. Required Skills & Experience: • 5–8 years of experience with enterprise MDM platforms, with deep expertise in Microsoft Intune. • The candidate should have good understanding of the relationship between Active Directory, AZURE directory service and conditional access with regards to mobile device management in Intune, as well as MDM/MAM strategies, solutions and policies • Experience integrating Intune in a complex environment/ large organization • Experience in migrating devices using EBF • Maintain Intune device management ((iOS, Android, Windows) and mobile access management environment including AR/VR device environment. • Manage Apple DEP/VPP integration • App assignment and installation, Security compliance metrics, Enrollment metrics • Handling MDM Incident Tickets at all Severity levels and all type of Service Requests in Queue. Responsible for resolving issues arising out of Monitoring and Alerting for MDM services. Should be responsible for MDM Services log analysis from all MDM infrastructure and take appropriate actions. • Should have hands on Experience in configuring and troubleshooting Platform Specific (Ios, Android, Windows) Device Management and Application Management Policies • Work with customers to design, develop and implement modern security solutions leveraging Windows Defender, Intune, and Device Health • Support Operational process design including release management, service management, incident/problem management etc. • Expertise in the design and implementation of Intune infrastructure. • Technical Review of the Application Deployment Requests. • Deploy packages using Intune to productions users, following change management process and Remove\\upgrade packages as per the business requirements. • Experience with the EMS suite: Intune, Azure AD, AIP and/or Cloud App Security • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. • Prior involvement in MDM migration projects from AirWatch and/or BlackBerry to Intune. • Working knowledge of device compliance policies, conditional access, and app protection policies. • Familiarity with Azure Active Directory, Microsoft 365, and basic PowerShell usage. • Strong troubleshooting and analytical skills. • Excellent communication and documentation skills. • Proven track record of successful migration from AirWatch and/or BlackBerry to Intune. • Strong knowledge of Azure AD, Microsoft Endpoint Manager, and mobile device security best practices. • Profi

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