Senior Administrator - Thycotic Privilege Manager, Azure Active Directory
Lithuania
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Job Description
Senior Administrator - Thycotic Privilege Manager, Azure Active Directory
Others, Alytaus Apskritis

Job Summary

The Sr. Administrator in Support & Operations plays a crucial role in delivering advanced technical support and optimizing operational processes. This position focuses on troubleshooting complex incidents, performing root cause analysis, and implementing solutions to enhance customer satisfaction and security posture. The successful candidate will collaborate with various teams to ensure seamless operations while adhering to quality standards and company policies. Implementation of Privileged Identity Management solutions for large scale customers across various industry verticals • Worked on building teams from scratch for implementation and operations and has a fair understanding of resourcing, planning, etc. • Good understanding of CyberArk Components, its architecture and has hands-on experience in complex implementations • Play active role in the execution of the project and demonstrate strong technical leadership • Open to travel as and when required for deployment at customer sites 

Key Responsibilities

Implementation of Privileged Identity Management solutions for large scale customers across various industry verticals • Worked on building teams from scratch for implementation and operations and has a fair understanding of resourcing, planning, etc. • Good understanding of CyberArk Components, its architecture and has hands-on experience in complex implementations • Play active role in the execution of the project and demonstrate strong technical leadership • Open to travel as and when required for deployment at customer sites 1. Provide Advanced Technical Support By Utilizing Beyondtrust And Active Directory To Troubleshoot And Resolve Complex Security Incidents, Ensuring Minimal Disruption To Operations.
2. Conduct Root Cause Analysis For Escalated Incidents, Implementing Effective Solutions That Enhance Security And Operational Efficiency.
3. Collaborate With Support Teams To Manage And Resolve Complex Tickets Within Agreed Slas, Ensuring A Seamless And Secure Operational Environment.

4. Contribute To The Knowledge Base By Updating Documentation And Providing Training To New Staff, Fostering A Culture Of Continuous Learning And Improvement. 
5. Ensure Customer Satisfaction By Achieving First Call Resolution And Minimizing Case Reopens, While Proactively Addressing Potential Security Threats.

 

 

Skill Requirements

1. In-Depth Knowledge Of Beyondtrust And Active Directory.
2. Solid Understanding Of Thycotic Privilege Manager And Beyondtrust Password Safe.
3. Familiarity With Avecto And Its Application In Operational Security.
4. Strong Analytical And Problem-Solving Skills, With The Ability To Handle Complex Technical Issues Independently.

Implementation of Privileged Identity Management solutions for large scale customers across various industry verticals • Worked on building teams from scratch for implementation and operations and has a fair understanding of resourcing, planning, etc. • Good understanding of CyberArk Components, its architecture and has hands-on experience in complex implementations • Play active role in the execution of the project and demonstrate strong technical leadership • Open to travel as and when required for deployment at customer sites

Other Requirements

1. Optional Certifications: Beyondtrust Certified Administrator, Microsoft Certified: Azure Administrator Associate, Or Equivalent Certifications Would Be Valuable

 

 Implementation of Privileged Identity Management solutions for large scale customers across various industry verticals • Worked on building teams from scratch for implementation and operations and has a fair understanding of resourcing, planning, etc. • Good understanding of CyberArk Components, its architecture and has hands-on experience in complex implementations • Play active role in the execution of the project and demonstrate strong technical leadership • Open to travel as and when required for deployment at customer sites
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.