Job Summary

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

• Administer and support Omnissa Horizon desktop and application delivery environments.
• Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
• Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
• Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
• Monitor the health and performance of Horizon infrastructure and user sessions.
• Perform golden image maintenance, patching, and routine system updates.
• Resolve incidents and service requests within SLA timelines.
• Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
• Maintain operational documentation, runbooks, and knowledge articles.
• Participate in on-call and after-hours support activities as required.

Required Qualifications

• 3-5 years of experience supporting VMware/Omnissa Horizon environments.
• Hands-on experience with Horizon 7/8 administration.
• Experience with Instant Clones, FSLogix, and DEM.
• Knowledge of VMware vSphere, ESXi, and vCenter.
• Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
• Experience with VDI troubleshooting and performance analysis.
• Basic PowerShell scripting knowledge.
• Strong communication and customer support skills.
• Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

• Design, implement, and support enterprise-scale Omnissa Horizon environments.
• Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
• Perform advanced troubleshooting and root cause analysis of complex VDI issues.
• Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
• Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
• Implement high availability, disaster recovery, and business continuity solutions.
• Develop automation solutions using PowerShell and PowerCLI.
• Conduct capacity planning, performance tuning, and environment optimization.
• Review security configurations, certificate management, and Horizon hardening standards.
• Mentor L1/L2 engineers and provide technical leadership during major incidents.
• Create architecture documents, standard operating procedures, and technical recommendations.
• Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

• 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
• Deep expertise in Horizon 8 architecture and components.
• Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
• Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
• Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
• Strong PowerShell/PowerCLI scripting and automation skills.
• Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
• Proven experience with troubleshooting, performance optimization, and large-scale deployments.
• Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
• Experience leading migrations, transformations, and infrastructure modernization projects.
• Strong project leadership and stakeholder management skills.

Key Responsibilities

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

• Administer and support Omnissa Horizon desktop and application delivery environments.
• Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
• Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
• Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
• Monitor the health and performance of Horizon infrastructure and user sessions.
• Perform golden image maintenance, patching, and routine system updates.
• Resolve incidents and service requests within SLA timelines.
• Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
• Maintain operational documentation, runbooks, and knowledge articles.
• Participate in on-call and after-hours support activities as required.

Required Qualifications

• 3-5 years of experience supporting VMware/Omnissa Horizon environments.
• Hands-on experience with Horizon 7/8 administration.
• Experience with Instant Clones, FSLogix, and DEM.
• Knowledge of VMware vSphere, ESXi, and vCenter.
• Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
• Experience with VDI troubleshooting and performance analysis.
• Basic PowerShell scripting knowledge.
• Strong communication and customer support skills.
• Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

• Design, implement, and support enterprise-scale Omnissa Horizon environments.
• Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
• Perform advanced troubleshooting and root cause analysis of complex VDI issues.
• Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
• Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
• Implement high availability, disaster recovery, and business continuity solutions.
• Develop automation solutions using PowerShell and PowerCLI.
• Conduct capacity planning, performance tuning, and environment optimization.
• Review security configurations, certificate management, and Horizon hardening standards.
• Mentor L1/L2 engineers and provide technical leadership during major incidents.
• Create architecture documents, standard operating procedures, and technical recommendations.
• Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

• 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
• Deep expertise in Horizon 8 architecture and components.
• Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
• Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
• Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
• Strong PowerShell/PowerCLI scripting and automation skills.
• Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
• Proven experience with troubleshooting, performance optimization, and large-scale deployments.
• Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
• Experience leading migrations, transformations, and infrastructure modernization projects.
• Strong project leadership and stakeholder management skills.

Skill Requirements

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

• Administer and support Omnissa Horizon desktop and application delivery environments.
• Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
• Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
• Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
• Monitor the health and performance of Horizon infrastructure and user sessions.
• Perform golden image maintenance, patching, and routine system updates.
• Resolve incidents and service requests within SLA timelines.
• Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
• Maintain operational documentation, runbooks, and knowledge articles.
• Participate in on-call and after-hours support activities as required.

Required Qualifications

• 3-5 years of experience supporting VMware/Omnissa Horizon environments.
• Hands-on experience with Horizon 7/8 administration.
• Experience with Instant Clones, FSLogix, and DEM.
• Knowledge of VMware vSphere, ESXi, and vCenter.
• Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
• Experience with VDI troubleshooting and performance analysis.
• Basic PowerShell scripting knowledge.
• Strong communication and customer support skills.
• Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

• Design, implement, and support enterprise-scale Omnissa Horizon environments.
• Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
• Perform advanced troubleshooting and root cause analysis of complex VDI issues.
• Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
• Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
• Implement high availability, disaster recovery, and business continuity solutions.
• Develop automation solutions using PowerShell and PowerCLI.
• Conduct capacity planning, performance tuning, and environment optimization.
• Review security configurations, certificate management, and Horizon hardening standards.
• Mentor L1/L2 engineers and provide technical leadership during major incidents.
• Create architecture documents, standard operating procedures, and technical recommendations.
• Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

• 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
• Deep expertise in Horizon 8 architecture and components.
• Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
• Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
• Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
• Strong PowerShell/PowerCLI scripting and automation skills.
• Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
• Proven experience with troubleshooting, performance optimization, and large-scale deployments.
• Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
• Experience leading migrations, transformations, and infrastructure modernization projects.
• Strong project leadership and stakeholder management skills.

Other Requirements

Omnissa Horizon Engineer - L2 and L3 Job Descriptions

Omnissa Horizon Engineer - L2

Experience: 3-5 Years

The Horizon L2 Engineer will be responsible for day-to-day administration, monitoring, and support of the Omnissa Horizon VDI environment. The role requires strong troubleshooting skills and hands-on experience with Horizon infrastructure components, profile management, and end-user support.

Key Responsibilities

• Administer and support Omnissa Horizon desktop and application delivery environments.
• Manage Horizon Connection Servers, Unified Access Gateways (UAG), desktop pools, and Instant Clone environments.
• Troubleshoot Horizon client connectivity, desktop launch, user profile, and application issues.
• Support FSLogix, and Dynamic Environment Manager (DEM) solutions.
• Monitor the health and performance of Horizon infrastructure and user sessions.
• Perform golden image maintenance, patching, and routine system updates.
• Resolve incidents and service requests within SLA timelines.
• Collaborate with VMware, Windows, Networking, and AD teams to resolve infrastructure issues.
• Maintain operational documentation, runbooks, and knowledge articles.
• Participate in on-call and after-hours support activities as required.

Required Qualifications

• 3-5 years of experience supporting VMware/Omnissa Horizon environments.
• Hands-on experience with Horizon 7/8 administration.
• Experience with Instant Clones, FSLogix, and DEM.
• Knowledge of VMware vSphere, ESXi, and vCenter.
• Understanding of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration.
• Experience with VDI troubleshooting and performance analysis.
• Basic PowerShell scripting knowledge.
• Strong communication and customer support skills.
• Exposure to monitoring and reporting tools.

Omnissa Horizon Engineer - L3

Experience: 6+ Years

The Horizon L3 Engineer will serve as a technical lead responsible for the design, implementation, optimization, and advanced troubleshooting of Omnissa Horizon environments.

Key Responsibilities

• Design, implement, and support enterprise-scale Omnissa Horizon environments.
• Lead administration of Connection Servers, UAGs, Instant Clones, FSLogix, and DEM platforms.
• Perform advanced troubleshooting and root cause analysis of complex VDI issues.
• Design and support Cloud Pod Architecture (CPA), Global Entitlements, and multi-site deployments.
• Lead Horizon upgrades, migrations, patching initiatives, and platform modernization projects.
• Implement high availability, disaster recovery, and business continuity solutions.
• Develop automation solutions using PowerShell and PowerCLI.
• Conduct capacity planning, performance tuning, and environment optimization.
• Review security configurations, certificate management, and Horizon hardening standards.
• Mentor L1/L2 engineers and provide technical leadership during major incidents.
• Create architecture documents, standard operating procedures, and technical recommendations.
• Collaborate with infrastructure and application teams on strategic transformation initiatives.

Required Qualifications

• 6+ years of experience administering and engineering VMware/Omnissa Horizon environments.
• Deep expertise in Horizon 8 architecture and components.
• Advanced hands-on experience with Instant Clones, UAG, FSLogix, and DEM.
• Strong knowledge of VMware vSphere, ESXi, vCenter, and enterprise VDI architecture.
• Experience with Cloud Pod Architecture, Global Entitlements, and DR configurations.
• Strong PowerShell/PowerCLI scripting and automation skills.
• Expertise in Active Directory, DNS, DHCP, Windows Server, and authentication technologies.
• Proven experience with troubleshooting, performance optimization, and large-scale deployments.
• Knowledge of NSX, vSAN, Azure Virtual Desktop, or hybrid cloud solutions.
• Experience leading migrations, transformations, and infrastructure modernization projects.
• Strong project leadership and stakeholder management skills.