Senior Analyst - English, Arabic, Microsoft Windows
India
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Job Description
Senior Analyst - English, Arabic, Microsoft Windows
Hyderabad, Telangana

Job Summary

Attrition request against VANSHIKA SETHI 52252533\r\n\r\n\r\nSD – JD\r\n• Answer calls/chat/email or other mediums in relevance to Client specific needs.\r\n• Ensure work hours are met daily.\r\n• Ensure Quality work within HCL and client standard.\r\n• Provide support or any necessary requirement of client and HCL.\r\n• Ensure all KPI of partners and HCL are met.\r\n• Coordination with internal and global teams.\r\n• Maintain professional decorum within HCL Standards.\r\n• Ensure client/partner success.\r\n• Coordination with supervisors and managers or any identified support.\r\n• Work from office\r\n• 24*7 shifts\r\n• Rotational shifts and week offs

Key Responsibilities

Attrition request against VANSHIKA SETHI 52252533\r\n\r\n\r\nSD – JD\r\n• Answer calls/chat/email or other mediums in relevance to Client specific needs.\r\n• Ensure work hours are met daily.\r\n• Ensure Quality work within HCL and client standard.\r\n• Provide support or any necessary requirement of client and HCL.\r\n• Ensure all KPI of partners and HCL are met.\r\n• Coordination with internal and global teams.\r\n• Maintain professional decorum within HCL Standards.\r\n• Ensure client/partner success.\r\n• Coordination with supervisors and managers or any identified support.\r\n• Work from office\r\n• 24*7 shifts\r\n• Rotational shifts and week offs

Skill Requirements

Answer calls/chat/email or other mediums in relevance to Client specific needs.

Other Requirements

Answer calls/chat/email or other mediums in relevance to Client specific needs.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.