Senior Analyst-Voice
India
Job Description
Senior Analyst-Voice
Chennai, Tamil Nadu

Job Summary

To oversee strict compliance with processes and standards, manage team attendance for optimal productivity, lead the team to high performance, and generate detailed reports to improve system performance and address issues.

Key Responsibilities

1. Ensure All Processes Are Followed Meticulously And Comply With Relevant Standards And Regulations.
2. Monitor And Manage Team Attendance To Ensure Consistent Productivity And Adherence To Schedules.
3. Drive The Team To Achieve High Performance Through Effective Leadership, Support, And Motivation.
4. Produce Regular Reports On System Performance And Issues, Providing In-Depth Analysis And Actionable Insights To Drive Improvements And Resolve Problems Efficiently.

Skill Requirements

null

Other Requirements

null
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.