Job Summary

Lead end-to-end Quality Assurance for Oracle Xstore POS implementation and rollout, ensuring store-ready releases with minimal production risk across multi-country deployments and integrations.

The role will own test strategy, execution governance, environment readiness, and defect management across System, Integration, and UAT phases.

Key Responsibilities

A. QA Strategy & Governance

• Define and own QA strategy, test planning, and execution governance for Xstore programs
• Establish entry/exit criteria, environment readiness, and release quality gates
• Drive quality governance across cross-functional teams (Business, Dev, Integration, Deployment)

B. End-to-End Testing Ownership

• Lead end-to-end validation across POS workflows, including:
• Sales, returns, tenders, promotions
• Store operations and backend integrations
• Own testing across multiple phases:
• System Testing
• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Ensure certification of Xstore builds for QA and production readiness

C. Integration & Data Validation

• Drive integration testing across upstream/downstream systems including ERP, SAP, SAP CAR, HRMS, etc.
• Validate inbound/outbound data flows across Xstore, XOCS, and integration layers
• Coordinate with dependent systems to ensure end-to-end data validation

D. Regression & Compatibility Testing

• Own regression and backward compatibility testing across releases and regions
• Plan automation for repeatable regression scenarios
• Ensure minimal regression leakage during rollout phases

E. Non-Functional & Device Testing

• Oversee NFR validation (performance, stability, reliability)
• Lead POS hardware & peripheral testing (scanners, printers, payment devices)

F. Defect Management & RCA

• Drive defect lifecycle management and prioritization
• Perform root cause analysis and quality improvement actions
• Ensure timely closure aligned with release timelines

G. UAT, Pilot & Rollout Support

• Support and govern:
• UAT cycles and business validation
• Pilot store testing and rollout readiness
• Enable store-ready deployment with minimal disruption

H. Release & Environment Readiness

• Validate:
• Builds, configurations, and upgrades
• Security and platform changes
• Ensure production readiness and stable store operations

Skill Requirements

Core Skills

• Strong expertise in:
• Oracle Retail Xstore POS testing
• POS Functional & Integration Testing
• Regression & Backward Compatibility testing
• Automation using XUnit and Playwright

Testing Capabilities

• Test Strategy & Planning
• Defect Management & RCA
• API & Backend Validation
• Agile/Sprint-based QA delivery

Domain Experience

• Retail POS systems (mandatory)
• Multi-country POS rollout experience (preferred)
• Experience validating:
• Store operations workflows
• Payments, promotions, and omnichannel flows

Other Requirements

Experience Requirements

• 10+ years in QA with strong POS domain exposure
• Proven experience leading end-to-end QA for Oracle Xstore implementations / upgrades
• Experience in large-scale enterprise retail transformations

Key Success Metrics 

• Zero critical defects in production during rollout
• Successful completion of SIT/UAT with high quality acceptance rates
• Stable store operations during pilot and hypercare
• Minimal regression defects across releases

Stakeholder Interaction

• Business / Store Operations teams
• Development & Integration teams
• Deployment & Rollout teams
• Program / PMO leadership

Nice to Have

• Oracle Xstore certification
• Automation frameworks for POS testing
• Experience with global rollout models (pilot → scale)