Job Summary
Business Analysis & Requirements Gathering
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Lead customer workshops to gather, analyse, and document business requirements.
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Understand customer business processes and identify opportunities for improvement.
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Translate business requirements into functional solution designs.
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Produce functional design documents, process maps, and gap-fit assessments.
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Recommend standard Business Central functionality wherever possible.
Solution Configuration & Implementation
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Configure Dynamics 365 Business Central modules to meet customer requirements.
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Support end-to-end implementation activities across multiple project phases.
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Participate in solution design sessions and validation workshops.
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Assist customers in defining future-state business processes.
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Support data migration and system integration activities.
Key Responsibilities
Functional Expertise
Provide consultancy across key Business Central modules including:
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Financial Management
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General Ledger
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Accounts Payable
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Accounts Receivable
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Fixed Assets
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Cash Management
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Budgeting & Forecasting
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Purchasing & Procurement
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Sales Order Processing
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Inventory Management
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Warehouse Management
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Manufacturing
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Project Management
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Service Management
Testing & User Acceptance
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Develop and execute functional test scenarios.
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Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
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Identify and resolve functional issues during implementation.
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Validate solution quality and business process outcomes.
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Support deployment and go-live activities.
Skill Requirements
Stakeholder Management
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Build strong relationships with customer stakeholders.
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Communicate project progress, risks, and dependencies effectively.
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Collaborate with Solution Architects, Developers, Project Managers, and business teams.
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Facilitate workshops and demonstrations for business users.
Training & Support
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Deliver end-user and super-user training.
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Create functional documentation and user guides.
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Provide post-go-live support and knowledge transfer.
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Promote adoption of Business Central best practices.