Senior Business Specialist
India
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Job Description
Senior Business Specialist
Chennai, Tamil Nadu

Job Summary

Elicit business requirements from customer stakeholders, document them and build & configure solution working with development team Provide Sales and Distribution process and functional support for SAP ERP enhancements.Work with the Key Users and Business Process Owners to identify and recommend enhancements.Participate in or lead cross-functional SAP enhancement project initiatives at regional and global levels.

Key Responsibilities

Provide production support for implemented SAP Solution and work on new implementation projects - Perform and review code changes in SAP SD/CS Functional and provide issue resolutions for customer reported problems - Supporting the Application configurations and setups - Should be resolving the Production issues as per the SLA. - Provide Technical Specifications for solutions that require development and work with the Functional team and track developments to closure Perform testing for solutions delivered by the ABAP or other teams Provide break-fix resolution, analyze technical impact, and perform code and data fixes Follow approved processes and executes tasks (support and development) Understanding of functionality and expected solution and resolutions Interface with software package vendor and other module consultants for issue resolution regarding standard functionality, technical solution Must possess a broad knowledge of all SAP applications, particularly touchpoints and integrations between different SAP modules and interfaces Perform root cause analysis, solution identification and implementation and be responsible for solution quality and SLA Adherence for issues handled.                    
 

Skill Requirements

Candidate should have 10-15 Year Project implementation and Support Experience in SAP Domain (Sales / Service / Purchase Area) .                    
SAP SD Certified and having expert level knowledge of Customer Service Module.                    
 

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.