Senior Business Specialist
Canada
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Job Description
Senior Business Specialist
Ontario Centre Queensville, Ontario

Job Summary

The Business Systems Analyst partners with Product Management, Agile teams, and business stakeholders to gather, analyze, and document business and technical requirements. The role translates business objectives into user stories, acceptance criteria, process flows, and system documentation that support efficient Agile delivery. Working closely with product owners, architects, developers, QA teams, and SMEs, the analyst ensures requirements are well-defined, traceable, and aligned with business goals and compliance standards.

Key Responsibilities

  • Elicit, analyze, validate, and document functional and non-functional requirements.
  • Create user stories, acceptance criteria, process flows, and technical documentation for Agile teams.
  • Perform impact analysis, dependency assessment, and requirements traceability.
  • Map business data elements to backend systems and support data validation activities.
  • Collaborate with business, product, engineering, architecture, and QA teams throughout the delivery lifecycle.
  • Support backlog refinement, sprint planning, testing, UAT, release readiness, and post-release validation.
  • Develop and maintain business and system documentation while ensuring compliance with organizational and regulatory requirements.

Skill Requirements

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
  • 3-5 years of Business Analysis, Systems Analysis, or Product Delivery experience.
  • Experience in Agile environments; healthcare domain experience preferred.

Required Skills

Business Analysis

  • Requirements elicitation and documentation
  • User stories, use cases, and acceptance criteria
  • Process mapping and workflow analysis
  • Impact analysis and requirements traceability

Technical Skills

  • SQL querying, data mapping, and validation
  • API and batch integration concepts
  • SDLC knowledge
  • Cloud platforms (Azure, Google Cloud, Salesforce)

Agile & Tools

  • Agile/Scrum methodologies
  • Backlog refinement and sprint planning
  • Microsoft Visio
  • Microsoft Office Suite

Domain Knowledge

  • Healthcare payer systems (preferred)
  • Facets or similar healthcare adjudication systems
  • HIPAA, CMS, BCBSA, SOC1/SOC2 compliance

Soft Skills

  • Stakeholder management
  • Communication and facilitation
  • Critical thinking and problem-solving
  • Organization, prioritization, and time management

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.