Senior Business Specialist
Canada
Job Description
Senior Business Specialist
Ontario Centre Queensville, Ontario

Job Summary

To ensure the business solution designed is based on the holistic view across all the processes of assigned domain while leveraging the pre-delivered best Practices.

Key Responsibilities

Technical Product Owner, PLM, QMS & Regulatory Position Summary The Technical Product Owner, PLM, QMS & Regulatory will own and evolve the digital and AI product capabilities that support product lifecycle management, quality management, and regulatory business processes across global R&D. This role will combine product ownership with strong business analysis responsibilities, ensuring that business needs are translated into clear requirements, prioritized backlog, validated solutions, and scalable digital capabilities across the R&D landscape. The individual will serve as a key liaison between business stakeholders, technical teams, vendors, and governance partners to deliver compliant, user-centered, inspection-ready solutions that improve process efficiency, data quality, and cross-functional visibility. Key Responsibilities Product Ownership & Roadmap Management Own the product vision, roadmap, and backlog for PLM, QMS, and regulatory digital capabilities, aligned to business priorities and technology strategy. Prioritize enhancements, defects, integrations, and technical debt based on business value, compliance risk, user impact, and delivery capacity. Define clear product outcomes, success measures, and value realization of metrics for assigned platforms and capabilities. Partner with business leaders to convert strategic needs into actionable product increments, releases, and continuous improvement plans. Regulatory Business Analysis & Requirements Definition Lead discovery sessions, stakeholder interviews, workshops, and process reviews to elicit business, functional, technical, data, reporting, and compliance requirements. Document business requirements, user stories, acceptance criteria, process flows, data needs, decision points, and current-state/future-state operating models. Translate complex regulatory business processes into clear solution requirements for configuration, workflow automation, reporting, integrations, and analytics. Conduct gap assessments between business needs, platform capabilities, regulatory expectations, and current process performance. Ensure requirements are complete, testable, traceable, and aligned to business objectives, validation expectations, and system lifecycle controls. PLM, QMS & Regulatory Process Enablement Support end-to-end digital processes across product lifecycle management, , change control, quality events, deviations, CAPA, audits, complaints, registrations, claims, and regulatory documentation. Identify opportunities to simplify manual work, reduce duplicate data entry, improve governance, and strengthen compliance controls across processes. Solution Delivery, Testing & Validation Partner with technical teams, vendors, and platform owners to design, configure, test, validate, and deploy scalable solutions. Lead or support SIT, UAT, regression testing, defect triage, release readiness, cutover planning, and post-go-live hypercare. Support Computer System Validation activities, including user requirements, functional specifications, risk assessments, test scripts, traceability, approvals, and validation evidence. Ensure changes follow SDLC, Agile, change control, quality, cybersecurity, data privacy, and compliance expectations. Stakeholder Engagement, Adoption & Governance Serve as

Skill Requirements

Technical Product Owner, PLM, QMS & Regulatory Position Summary The Technical Product Owner, PLM, QMS & Regulatory will own and evolve the digital and AI product capabilities that support product lifecycle management, quality management, and regulatory business processes across global R&D. This role will combine product ownership with strong business analysis responsibilities, ensuring that business needs are translated into clear requirements, prioritized backlog, validated solutions, and scalable digital capabilities across the R&D landscape. The individual will serve as a key liaison between business stakeholders, technical teams, vendors, and governance partners to deliver compliant, user-centered, inspection-ready solutions that improve process efficiency, data quality, and cross-functional visibility. Key Responsibilities Product Ownership & Roadmap Management Own the product vision, roadmap, and backlog for PLM, QMS, and regulatory digital capabilities, aligned to business priorities and technology strategy. Prioritize enhancements, defects, integrations, and technical debt based on business value, compliance risk, user impact, and delivery capacity. Define clear product outcomes, success measures, and value realization of metrics for assigned platforms and capabilities. Partner with business leaders to convert strategic needs into actionable product increments, releases, and continuous improvement plans. Regulatory Business Analysis & Requirements Definition Lead discovery sessions, stakeholder interviews, workshops, and process reviews to elicit business, functional, technical, data, reporting, and compliance requirements. Document business requirements, user stories, acceptance criteria, process flows, data needs, decision points, and current-state/future-state operating models. Translate complex regulatory business processes into clear solution requirements for configuration, workflow automation, reporting, integrations, and analytics. Conduct gap assessments between business needs, platform capabilities, regulatory expectations, and current process performance. Ensure requirements are complete, testable, traceable, and aligned to business objectives, validation expectations, and system lifecycle controls. PLM, QMS & Regulatory Process Enablement Support end-to-end digital processes across product lifecycle management, , change control, quality events, deviations, CAPA, audits, complaints, registrations, claims, and regulatory documentation. Identify opportunities to simplify manual work, reduce duplicate data entry, improve governance, and strengthen compliance controls across processes. Solution Delivery, Testing & Validation Partner with technical teams, vendors, and platform owners to design, configure, test, validate, and deploy scalable solutions. Lead or support SIT, UAT, regression testing, defect triage, release readiness, cutover planning, and post-go-live hypercare. Support Computer System Validation activities, including user requirements, functional specifications, risk assessments, test scripts, traceability, approvals, and validation evidence. Ensure changes follow SDLC, Agile, change control, quality, cybersecurity, data privacy, and compliance expectations. Stakeholder Engagement, Adoption & Governance Serve as

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.