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The Senior SAP Analytics Cloud Consultant will provide Level 2 support for the customer's SAP SAC landscape while contributing to dashboard development, analytics enhancements, planning model improvements, and project-driven initiatives. The consultant will support both operational stability and business transformation activities within the analytics function.
Key Responsibilities
Operational Support
Provide support for SAP Analytics Cloud dashboards, stories, applications, and planning models.
Resolve incidents, service requests, and platform-related issues within SLA.
Troubleshoot data refresh, connectivity, security, and performance issues.
Support user provisioning and role management activities.
Monitor platform health and reporting availability.
Participate in major incident resolution and operational reviews.
Enhancement & Development Support
Develop and enhance stories, dashboards, and visualizations.
Create and modify SAC models and planning structures.
Support development of calculations, measures, KPIs, and business metrics.
Configure and enhance data acquisition and live connections.
Support planning processes, data actions, and allocations.
Participate in analytics modernization initiatives.
Project & Change Activities
Support implementation of new SAC reporting and planning solutions.
Participate in requirement gathering and design workshops.
Prepare technical configurations and system documentation.
Support SIT, UAT, regression testing, and production releases.
Work closely with BW, BO, and business teams to deliver analytics solutions.
Continuous Improvement
Optimize dashboard performance and user experience.
Improve reporting standards and analytics governance.
Support automation and self-service analytics initiatives.
Develop and maintain operational documentation and knowledge repositories.
Contribute to service improvement and innovation programs.
Skill Requirements
SAP Analytics Cloud
SAC Stories and Dashboards
SAC Planning Models
Data Actions
Analytic Applications
Dimension and Model Management
Security and Role Administration
Analytics & Reporting
KPI Design
Dashboard Development
Data Visualization
Analytics Best Practices
Reporting Performance Optimization
Integration Knowledge
SAP BW Integration
Live and Import Data Connections
SAP S/4HANA Connectivity
Basic BO Reporting Awareness
Other Requirements
Experience & Qualifications
Typically 4-7 years of analytics experience with at least 2-3 years of hands-on SAC experience.
Experience supporting and developing enterprise analytics solutions.
Experience delivering enhancements, dashboards, and planning model improvements.
Exposure to SAP BW integrated reporting environments.
Strong presentation, documentation, and stakeholder communication skills.
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
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