Senior Consultant
India
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Job Description
Senior Consultant
| Bengaluru, KarnatakaHyderabad, Telangana

Job Summary

The customer is seeking an experienced SAP SuccessFactors Consultant specializing in Employee Central (EC) and Absence Management. The consultant will be responsible for providing functional support, enhancements, configuration changes, and continuous improvement initiatives across the global SuccessFactors landscape.

The role requires strong expertise in core HR processes, organizational management, employee lifecycle events, leave management, and global HR operations.

Key Responsibilities

Key Responsibilities

Application Support

  • Provide L3 support for SAP SuccessFactors Employee Central and Absence Management.
  • Analyze and resolve incidents, defects, and service requests within agreed SLAs.
  • Support global HR operations and employee lifecycle transactions.
  • Perform root cause analysis for recurring production issues.
  • Coordinate with integration and technical teams to resolve interface-related issues.

Enhancements & Continuous Improvement

  • Gather business requirements from HR stakeholders.
  • Configure and maintain Employee Central and Absence Management solutions.
  • Implement process improvements and optimization initiatives.
  • Support release management and bi-annual SuccessFactors upgrades.

Testing & Documentation

  • Prepare functional specifications.
  • Execute SIT, UAT, and regression testing.
  • Maintain application and process documentation.

Skill Requirements

Required Skills

  • SAP SuccessFactors Employee Central.
  • Employee Data Management.
  • Foundation Object Management.
  • Business Rules.
  • Workflows.
  • Position Management.
  • Time Off / Absence Management.
  • Holiday Calendars.
  • Leave Policies and Accrual Rules.
  • MDF Objects.
  • Role Based Permissions (RBP).
  • Integration monitoring.

Experience

  • 6 to 8 years of SAP HR / SuccessFactors experience.
  • Minimum 4 years in SuccessFactors Employee Central.
  • Strong experience in global HR support environments.
  • Experience supporting multi-country deployments.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.