Job Summary

• At least 5 years of experience of ServiceNow development    
• At least 2+ years of work experience in GRC IRM (Integrated Risk Mgmt) modules and 3P integration
• At least 2+ years of work experience in Continuous Authorization and Monitoring (CAM) in GRC
• At least 2+ years of work experience in Workflow and Automation
• Develop existing and custom applications within ServiceNow.
• Experience in package creation, ongoing authorization, and monitoring.
• Strong experience in the Java Script, Data policy, Business Rules, APIs, GRC modules functionality and the Custom modules.
• Build and maintain authorization boundaries.
• Ability to apply business concepts into a technical solution.
• Automate Authorization and Monitoring process in CAM.
• Should have experience in CMDB & Discovery

• Follow ServiceNow best practices (including scripting, security, implementation)

• Excellent interpersonal, communication, collaboration, and documentation skills
• Should have CAD (Certified Application Developer) Certification

Key Responsibilities

1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
3. To perform activities related to enhancement creation of documents for CMMi and client requirements
4. To provide technical guidance to junior developers
5. To interact with the customer and internal teams to gather requirements for development purposes.

Skill Requirements

Other Requirements