Senior Developer
Canada
Apply now
Job Description
Senior Developer
Others, Ontario

Job Summary

1. Application Support & Issue Resolution

Provide L2 support for Cerner RadNet and integrated ancillary systems (PACS, EMR, billing, ECG/diagnostic systems).

Troubleshoot incidents related to order entry, scheduling, reporting, documentation, workflow issues, and interface errors.

Respond to helpdesk tickets, ensure SLA adherence, and deliver timely resolutions.

2. Documentation & Training

Create and maintain SOPs, technical documents, and training material.

3. Interface & System Integration Support (preferred)

Monitor, troubleshoot, and support interfaces between RadNet and systems like PACS, Fuji Synapse, Siemens Syngo, billing systems, and ECG solutions.

Understand HL7, DICOM standards, and data flows for diagnostic imaging.

4. Required Qualifications & Experience

2-4+ years in healthcare IT application support or Cerner application support roles.

Strong, hands‑on expertise with Cerner RadNet configuration and support.

 

Key Responsibilities

1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
3. To perform activities related to enhancement creation of documents for CMMi and client requirements
4. To provide technical guidance to junior developers
5. To interact with the customer and internal teams to gather requirements for development purposes.

Skill Requirements

null

Other Requirements

null
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.