Senior Developer

India
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Job Description

Senior Developer

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

COTS / SaaS HR Applications Support Analyst

Experience: 3–7 years
Relevant Experience: 2+ years in HR/HCM application support

 

Key Responsibilities

Key Responsibilities

  • Provide L2 production support for COTS/SaaS HR applications.
  • Handle incidents, service requests, problems and application defects within SLA.
  • Support employee lifecycle, payroll, benefits and HR data processes.
  • Troubleshoot application, data and integration/interface issues.
  • Support releases, enhancements, regression testing and production validation.
  • Coordinate with HR stakeholders, technical teams and application vendors.
  • Perform root-cause analysis and maintain support documentation.

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Skill Requirements

ey Skills

  • Hands-on experience with Workday, Oracle HCM, SAP SuccessFactors, ServiceNow HRSD, Paycor or similar HR platforms
  • HR/Payroll/Benefits domain knowledge
  • Production/Application Support and troubleshooting
  • ServiceNow/JIRA
  • HR integrations/APIs and data validation
  • Basic SQL knowledge
  • Strong communication and stakeholder management

Preferred: ITIL/AMS support experience and exposure to HR reporting/integrations.

 

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.