Senior Engineer - Active Directory Service Interfaces
India
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Job Description
Senior Engineer - Active Directory Service Interfaces

Job Summary

The Senior Engineer in Support & Operations plays a critical role in maintaining and enhancing On-Premise Active Directory systems. This position ensures the reliability and efficiency of client operations through technical support, troubleshooting, and implementation of enhancements. The role is key to aligning client requirements with operational excellence and delivering high-quality solutions.

Key Responsibilities

1. Maintain And Troubleshoot On-Premise Active Directory Systems By Analyzing Issues, Resolving Bugs, And Implementing Enhancements To Ensure Optimal Performance And Compliance With Client Requirements.
2. Provide Technical Support To Clients By Managing Ticket Resolutions, Presenting Data Insights, And Conducting Daily Monitoring Of Client Requirements To Guarantee Timely Delivery Of Tasks According To Quality Standards.
3. Create And Enhance Documentation For Cmmi Processes And Client Requirements, Ensuring Adherence To Best Practices And Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In The Team, Fostering A Culture Of Knowledge Sharing And Skill Development.

Skill Requirements

1. Strong Understanding Of On-Premise Active Directory Management And Troubleshooting
2. Familiarity With Cmmi Documentation Standards And Practices
3. Proficient In Client Support And Ticket Resolution Processes
4. Good Communication Skills For Presenting Data And Information Effectively

Other Requirements

1. Optional But Valuable: Microsoft Certified: Identity And Access Administrator Associat
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.