Senior Engineer - Desk Side Services, AMT Asset Management Software
India
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Job Description
Senior Engineer - Desk Side Services, AMT Asset Management Software
Noida, Uttar Pradesh

Job Summary

Wintel L1 Engineer Experience 0–4 years Key Responsibilities Monitor servers, alerts, and ticket queues Basic troubleshooting for Windows Server issues User account management (AD password reset, unlock, etc.) Handle L1 incidents and service requests via ITSM tools Escalate complex issues to L2 team Perform daily health checks (CPU, memory, disk, services) Technical Skills Windows Server: 2016 / 2019 / 2022 / 2025 (basic operations) VMware: Monitoring virtual machines (vSphere 6.5 / 7 / 8) Active Directory: Basic user and group management Hardware: Basic knowledge of IBM / HP / Dell servers Networking basics (DNS, DHCP understanding) Key Competencies Good communication skills ITIL basic knowledge Ticket handling (ServiceNow, Remedy)

Key Responsibilities

Wintel L1 Engineer Experience 0–4 years Key Responsibilities Monitor servers, alerts, and ticket queues Basic troubleshooting for Windows Server issues User account management (AD password reset, unlock, etc.) Handle L1 incidents and service requests via ITSM tools Escalate complex issues to L2 team Perform daily health checks (CPU, memory, disk, services) Technical Skills Windows Server: 2016 / 2019 / 2022 / 2025 (basic operations) VMware: Monitoring virtual machines (vSphere 6.5 / 7 / 8) Active Directory: Basic user and group management Hardware: Basic knowledge of IBM / HP / Dell servers Networking basics (DNS, DHCP understanding) Key Competencies Good communication skills ITIL basic knowledge Ticket handling (ServiceNow, Remedy)

Skill Requirements

Windows server and Virtualization

Other Requirements

NA

 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.