Senior Engineer - MS System Center Configuration Manager (SCCM)
India
Job Description
Senior Engineer - MS System Center Configuration Manager (SCCM)
Others, Tamil Nadu
Job Summary
As a Senior Engineer in Support & Operations, you will play a vital role in maintaining and enhancing software solutions using SCCM. Your expertise will ensure high-quality, efficient support to clients while actively contributing to development and operational excellence. This position is key to ensuring timely delivery and adherence to quality standards in a dynamic work environment.
Job Role : Senior Engineer - MS System Center Configuration Manager (SCCM)
Job Summary : Endpoint Patching - SCCM Ivanti
Job Responsibilities : Endpoint Patching - SCCM Ivanti
Skill Requirement : Endpoint Patching - SCCM Ivanti
Other Requirement : Endpoint Patching - SCCM Ivanti
Key Responsibilities
1. Maintain And Enhance Existing Sccm Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring Alignment With Business And Client Requirements.
2. Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
3. Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.
2. Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
3. Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.
Skill Requirements
1. Strong Understanding Of Sccm For Application Deployment And Management.
2. Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
3. Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
4. Experience In Client Support Activities And Ticket Resolution Processes.
2. Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
3. Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
4. Experience In Client Support Activities And Ticket Resolution Processes.
Other Requirements
1. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)
2. Itil Foundation Certification (Optional But Valuable)
Information at a Glance
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Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
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Industry-benchmarked compensation
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Best-in-class healthcare benefits
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Personal time off
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Maternity and paternity benefits
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Access to skills / higher education programs/resources
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Discounts on products and services via Benefit Box
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Participate in CSR programs and live life with a purpose
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Opportunities to grow and advance your career
Note : The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.