Senior Engineer - MS System Center Configuration Manager (SCCM)
Senior Engineer - MS System Center Configuration Manager (SCCM)
Job Summary
Supports routine endpoint administration, software distribution, and patch compliance across corporate Windows systems
Key Responsibilities
1. Patch Management & WSUS Administration • Execute and monitor monthly patching cycles (Patch Tuesday) using MECM integrated with WSUS and Automatic Deployment Rules (ADRs). • Troubleshoot Software Update Point (SUP) sync issues, failed update deployments, and client-side scan/evaluation errors. • Perform regular WSUS database cleanups, decline superseded updates, and maintain index health. 2. Application Packaging & Deployment • Package, test, and deploy software (MSI, EXE, PSADT, Win32) with defined detection methods, dependencies, and supersedence rules. • Manage software distribution, collections, maintenance windows, and compliance monitoring across enterprise desktop and server fleets. 3. Operating System Deployment (OSD) & Image Management • Design, update, and troubleshoot Windows 10/11 Task Sequences, boot images (WinPE), PXE/DHCP configurations, and driver packages. • Support bare-metal builds, in-place upgrades, USMT user-state migrations, and OS refresh cycles. 4. Client Health & Infrastructure Support • Maintain MECM site servers, Distribution Point (DP) content replication, boundary groups, and IIS/WSUS application pools. • Monitor and remediate unhealthy SCCM/MECM client agents (fixing communication, policy fetch, and hardware/software inventory reporting issues). 5. Incident, Escalation & Log Analysis • Deep-dive into client and server log files using CMTrace (AppEnforce.log, WUAHandler.log, CAS.log, SMSTS.log, CCMExec.log) to resolve complex L2/L3 tickets. • Participate in major incident bridges/war rooms to restore compliance and service SLAs. • Script operational routines, health checks, and custom compliance baselines using PowerShell and SQL/WQL queries.
Skill Requirements
Technical Competencies: o Deep mastery of SCCM / MECM architecture, boundary groups, site roles, and reporting. o Strong knowledge of Windows OS (10/11 & Server), Active Directory (AD), Group Policy (GPO), DNS, and DHCP. o Proficiency in PowerShell scripting and CMTrace log troubleshooting. o Working familiarity with Microsoft Intune, Tenant Attach, and Co-management environments. o Experience with ITSM ticketing platforms (e.g., ServiceNow) under strict SLAs.
Other Requirements
Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102) and ITIL Foundation.