Senior Engineer - Monitoring Tools, Event Monitoring
India
Job Description
Senior Engineer - Monitoring Tools, Event Monitoring
Madurai, Tamil Nadu

Job Summary

 The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Key Responsibilities

 The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Skill Requirements

 The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Other Requirements

 The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.