Senior Engineer - Monitoring Tools, Event Monitoring

India
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Job Description

Senior Engineer - Monitoring Tools, Event Monitoring

Lucknow, Uttar Pradesh

Job Summary

Job Summary : Monitor storage infrastructure health, capacity, performance, and alerts. Perform daily health checks and validate storage availability. Handle L1 incidents and service requests within agreed SLA timelines. Perform basic provisioning activities such as: Creating and extending LUNs/volumes Basic NAS share administration Storage allocation and deallocation Capacity-related activities Monitor SAN/NAS environments and identify basic connectivity or capacity issues. Perform initial troubleshooting for: Storage availability issues Capacity threshold alerts Disk/path failures SAN connectivity issues Performance alerts

Key Responsibilities

Job Responsibilities : Monitor storage infrastructure health, capacity, performance, and alerts. Perform daily health checks and validate storage availability. Handle L1 incidents and service requests within agreed SLA timelines. Perform basic provisioning activities such as: Creating and extending LUNs/volumes Basic NAS share administration Storage allocation and deallocation Capacity-related activities Monitor SAN/NAS environments and identify basic connectivity or capacity issues. Perform initial troubleshooting for: Storage availability issues Capacity threshold alerts Disk/path failures SAN connectivity issues Performance alerts

Skill Requirements

Skill Requirement : Basic understanding of SAN, NAS, DAS and enterprise storage concepts Understanding of LUN, Volume, RAID, Pool, Snapshot, Replication and Thin Provisioning Basic knowledge of Fibre Channel, zoning, WWN/WWPN and multipathing Basic understanding of storage connectivity with Windows, Linux and VMware ESXi Awareness of enterprise storage monitoring and management tools Basic understanding of backup and disaster recovery concepts Familiarity with ticketing tools such as ServiceNow Basic troubleshooting and log-analysis skills

Other Requirements

Other Requirement : Storage L1

Job Description : Primary - Pure , Secondary - Netapp
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.