Senior Engineer - SIP & Third Party Integration Tools
India
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Job Description
Senior Engineer - SIP & Third Party Integration Tools

Job Summary

The Sr Engineer in Support & Operations plays a crucial role in ensuring the reliability and efficiency of SIP and Third Party Integrations. This position is responsible for writing, testing, and deploying high-quality code, while also providing technical support and guidance to enhance system performance and meet client requirements.

Key Responsibilities

1. Maintain And Enhance Existing Sip And Third Party Integration Features By Troubleshooting Bugs, Resolving Ad-Hoc Requests, And Implementing Enhancements Based On Business And Client Needs.
2. Provide Technical Support To Clients By Monitoring Requirements, Presenting Data, And Resolving Tickets, Ensuring Timely Delivery Of Tasks While Adhering To Quality Standards.
3. Create And Maintain Documentation For Enhancements In Alignment With Cmmi And Client Requirements, Ensuring All Processes Are Well-Documented And Compliant.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sip And Third Party Integrations, Fostering Skill Development And Best Practices.

Skill Requirements

1. Strong Understanding Of Sip And Third Party Integrations
2. Proficient In Coding, Testing, And Deploying Software Solutions
3. Familiarity With Troubleshooting And Debugging Techniques
4. Experience In Documentation Practices For Cmmi And Client Specifications

Other Requirements

1. Optional But Valuable Certifications: Sip And Voip Certifications, Itil Foundation, Cmmi Associate
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.