Job Summary
Application Analyst
Role description
Application analyst is the primary support contact for Beaker application. They coordinate all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations.
Key Responsibilities
1. To design and develop robust and scalable end-to-end solutions, covering both front-end and back-end development.
2. To enhance an existing application and/or product, to incorporate a new feature or modify an existing one.
3. To tackle complex technical challenges and provide innovative solutions.
4. To identify and address bottlenecks in both front-end and back-end systems and optimize application performance / responsiveness through code improvements.
5. To communicate effectively with team members , collaborate with cross-functional stakeholders to gather requirements and provide updates on project progress.
Skill Requirements
Responsibilities Acting as the primary support contact for the application's end-users Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones Key competencies Adaptability/flexibility Demonstrating flexibility with respect to changing end-user business needs Critical thinking The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible Dependability The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner Initiative The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others Interpersonal Skills The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts Learning The ability and willingness to learn new software and systems Listening Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy Problem Solving Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence Resilience The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pre