Job Summary
We are seeking a detail-oriented Salesforce Tester to design, execute, and maintain comprehensive test strategies that ensure the quality, stability, and performance of Salesforce solutions. The ideal candidate will have strong hands-on experience in Salesforce functional testing, integration testing, and release validation across Sales Cloud, Service Cloud, Agentforce and custom Salesforce applications.
Key Responsibilities
- Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce applications.
- Validate Salesforce configurations, customizations, workflows, flows, validations, reports, dashboards, and Apex components.
- Perform functional, regression, integration, system, and UAT testing for Salesforce releases.
- Ensure quality and stability of Salesforce solutions by identifying defects early and validating fixes thoroughly.
- Execute API and integration testing involving Salesforce and third-party systems.
- Log, track, and manage defects using tools such as Jira or Azure DevOps.
- Collaborate closely with Salesforce Developers, Business Analysts, Product Owners, and Release Managers.
- Participate in sprint planning, backlog grooming, and release readiness activities.
- Support data validation and migration testing using Salesforce Data Loader or equivalent tools.
- Contribute to test automation initiatives using tools such as Selenium, Provar, or equivalent (if applicable).
- Ensure compliance with Salesforce best practices and organizational quality standards.
- Prepare test execution reports, defect metrics, and release sign-off documentation.
Skill Requirements
- Strong understanding of Salesforce architecture and core components.
- Hands-on experience with Sales Cloud, Service Cloud, and custom Salesforce objects.
- Proven experience in designing and executing manual test cases for Salesforce applications.
- Knowledge of Apex, Visualforce, Lightning Web Components (LWC) from a testing perspective.
- Experience with integration testing (REST/SOAP APIs).
- Familiarity with Agile/Scrum methodologies.
- Experience using test management and defect tracking tools (e.g., Jira, TestRail).
- Strong analytical, problem-solving, and communication skills.
Other Requirements
- Experience with Salesforce test automation tools (Provar, Selenium, Copado Robotic Testing).
- Exposure to CI/CD pipelines and Salesforce deployment tools (Copado, Gearset, SFDX).
- Salesforce certifications such as:
- Salesforce Administrator
- Salesforce Platform App Builder
- Salesforce Accredited Professional – Quality Assurance (preferred)