Senior Group Technical Architect
India
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Job Description
Senior Group Technical Architect
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Key Responsibilities

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Skill Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Other Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.