Job Summary
Solution Architect – Salesforce Transformation
Location: London, United Kingdom (Onsite)
Client: ClearBank
Experience: 15+ Years (Banking / Financial Services)
Role Overview
Experienced Solution Architect to lead the end-to-end solution design and technology architecture for its Salesforce-powered retail and banking transformation programme. The role will be responsible for translating business requirements into scalable, secure, and compliant technology solutions across customer onboarding, servicing, operations, payments, case management, and workflow automation. The architecture will leverage Salesforce capabilities, enterprise integrations, banking platforms, and cloud-native services as part of ClearBank's digital banking strategy.
The Solution Architect will act as a bridge between business stakeholders, product owners, enterprise architects, engineering teams, and third-party partners, ensuring solutions align with target operating models, regulatory requirements, and enterprise architecture standards.
Key Responsibilities
Key Responsibilities
Solution Architecture & Design
- Own end-to-end solution architecture across multiple programme workstreams.
- Define target-state architecture, solution blueprints, integration patterns, and technology roadmaps.
- Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), and architecture decision records.
- Ensure solutions meet functional, performance, scalability, resilience, and security requirements.
- Lead design governance and architecture review boards.
Business & Banking Transformation
- Collaborate with business stakeholders to understand objectives, business processes, and regulatory requirements.
- Design solutions supporting:
- Customer onboarding
- KYC / AML processes
- Customer servicing
- Case management
- Payments operations
- Fraud and dispute management
- Workflow automation
- Document management
- Drive future-state operating model design and process transformation initiatives.
Enterprise Integration Architecture
- Design API-led and event-driven integration patterns.
- Define integration approaches between Salesforce and:
- Core Banking Platforms
- Payment Systems
- Identity Verification Services
- Data Platforms
- Regulatory Reporting Systems
- Third-party FinTech applications
- Ensure interoperability, observability, resilience, and data integrity across platforms.
Technology Leadership
- Provide technical leadership to architects, developers, and delivery teams.
- Guide solution design workshops and technical discovery sessions.
- Establish architecture standards, reusable patterns, and engineering best practices.
- Support estimation, planning, risk management, and technical governance activities.
Security, Compliance & Risk
- Ensure solutions comply with banking security standards and regulatory requirements.
- Define architecture principles covering:
- Data protection
- Encryption
- Identity and access management
- Auditability
- Operational resilience
- Collaborate with security and compliance teams during design and implementation phases.
Skill Requirements
Required Experience
Essential
- 12+ years of experience in enterprise solution architecture and application delivery.
- Proven experience designing and delivering large-scale transformation programmes.
- Strong experience within:
- Banking
- Financial Services
- Payments
- FinTech
- Experience leading architecture engagements from discovery through implementation.
- Experience working with Agile and product-based delivery models.
Preferred
- Experience in digital banking, customer servicing, onboarding, and operational transformation.
- Experience with Salesforce-driven transformation programmes.
- Experience working with cloud-native architectures and microservices-based solutions.
- Knowledge of UK banking and financial services regulatory environments.
Technical Skills
Architecture
- Enterprise Architecture
- Solution Architecture
- Application Architecture
- Integration Architecture
- Security Architecture
- Data Architecture
- Event-Driven Architecture
- Domain-Driven Design
Salesforce & CRM
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Experience Cloud
- Financial Services Cloud (Preferred)
- Salesforce Integration Patterns
- Salesforce Security Model
Integration & APIs
- REST APIs
- SOAP APIs
- OAuth 2.0
- OpenAPI
- MuleSoft (Desirable)
- Azure Integration Services
- Event Streaming Platforms
Cloud & Platforms
- Microsoft Azure
- Cloud-native Architectures
- Containers & Microservices
- Observability & Monitoring
Data & Security
- Data Modelling
- Master Data Management
- Data Governance
- Security & Compliance Controls
- Identity & Access Management
Soft Skills
- Executive stakeholder management
- Strong consulting and communication skills
- Workshop facilitation and requirements discovery
- Decision-making and problem-solving
- Cross-functional leadership
- Client engagement and presentation skills