Senior PMO Associate
Malaysia
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Job Description
Senior PMO Associate
Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Summary

We are seeking a detail-oriented Junior PMO (Project Management Office) professional to support project governance, change request (CR) tracking, and delivery coordination within the banking domain. The ideal candidate should have a solid understanding of the Software Development Life Cycle (SDLC) with a minimum of 2 full SDLC cycles completed. This role is critical in ensuring CRs are tracked end-to-end — from execution through UAT sign-off — and that implementation checklists are consolidated and reviewed prior to go-live. A candidate with prior PMO background will be an added value.

Key Responsibilities

CR Tracking & Monitoring — Monitor and track the progress of all Change Requests (CRs) within defined timelines from execution through UAT sign-off. Ensure no CR slips through without proper status updates and closure. Stakeholder Communication — Communicate proactively with development teams, test leads, and business stakeholders on any issues, blockers, or challenges related to CRs. Escalate risks and delays in a timely manner. Implementation Checklist Management — Consolidate implementation checklists prior to the go-live date. Review the checklist thoroughly with the delivery team before presenting it to the CR management team for final approval. SDLC Governance — Ensure adherence to SDLC processes across all phases — requirements gathering, design, development, testing (SIT/UAT), deployment, and post-implementation review. Track deliverables and milestones at each phase. Project Reporting & Dashboards — Prepare and maintain project status reports, CR trackers, milestone dashboards, and weekly/monthly PMO reports. Provide clear visibility to management on project health and progress. Meeting Coordination — Schedule and facilitate project meetings including stand-ups, status

Skill Requirements

# Skill Description
1 SDLC Understanding Solid understanding of the full Software Development Life Cycle. Must have gone through a minimum of 2 complete SDLC cycles.
2 CR Management Hands-on experience in tracking and monitoring Change Requests (CRs) from initiation through UAT sign-off and deployment.
3 Implementation Checklist Ability to consolidate implementation checklists, review with delivery teams, and present to CR management teams prior to go-live.
4 Communication Skills Strong verbal and written communication skills to liaise with development teams, testers, and management on CR status, issues, and challenges.
5 Project Tracking Tools Proficiency in project tracking tools such as MS Excel, MS Project, Jira, or Confluence for status tracking, reporting, and documentation.
6 Reporting & Documentation Ability to prepare clear, concise status reports, dashboards, MoMs, and project documentation for management review.
7 Banking Domain (Preferred) Exposure to banking or financial services projects is preferred.

 

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.