Senior Process Associate - Billing Lead to cash
India
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Job Description
Senior Process Associate - Billing Lead to cash

Job Summary

A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.

Key Responsibilities

1. Responsible For Preparing And Issuing Invoices To Customers, Ensuring That All Billing Information Is Accurate And Complete
2. Handle The Reconciliation Of Billing Accounts To Ensure That All Payments Are Accounted For And Properly Posted. This Includes Tracking And Resolving Any Discrepancies Or Issues That May Arise During The Billing Process
3. Responsible For Maintaining Accurate Records Of All Billing Transactions. This Includes Updating Customer Accounts, Processing Payments, And Generating Reports On Billing Activities
4. Work Closely With Other Departments, Such As Sales And Customer Service, To Ensure That All Billing-Related Inquiries And Issues Are Resolved Promptly
5. Plays A Key Role In Ensuring Compliance With Company Policies And Industry Regulations. This Includes Staying Up-To-Date With Changes In Billing Practices And Procedures, And Implementing Any Necessary Updates To Ensure Compliance

Skill Requirements

1. Knowledge Of Billing And Invoicing Processes With A Fundamental Understanding Of Data Management.
2. Strong Written And Verbal Communication Skills To Facilitate Effective Customer Interactions.
3. Service Mindset With A Focus On Continuous Improvement And Problem-Solving.
4. B.Com/Bba Or Equivalent Graduation Relevant To Location.

Other Requirements

1. Optional But Valuable Certifications In Billing And Invoicing, Customer Service Management, Or Related Fields
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.