Senior Process Associate - Billing Lead to cash
India
Job Description
Senior Process Associate - Billing Lead to cash
Gurugram, Haryana

Job Summary

IT Audits and Access Management

 Consultation & Auditing/Operational Support Workflows

Key Responsibilities

  • Provide Operational support to Google’s new access provisioning requirements
  • Provide Consultation support to various product areas (domains/verticals)
  • Able to independently work to troubleshoot access issues for end users 
  • Conduct comprehensive IT audits of vendor operations within Google's infrastructure, ensuring compliance with internal policies, industry best practices, and regulatory requirements.
  • Identify, assess, and report on IT risks associated with vendor access and operations within Google's environment.
  • Stay updated on the latest IT audit trends, security vulnerabilities, and Google's evolving infrastructure and security landscape.
  • Contribute to the continuous improvement of the VOVO IT audit program and methodologies.

Skill Requirements

Minimum Qualifications:

  • Excellent written and verbal communication skills, with the ability to articulate complex technical issues to diverse audiences.
  • Able to work independently and flexible with shift timings
  • Use of tools such as Google spreadsheets, pivot tables, databases, command line interfaces
  • Knowledge of SQL and markup will be added advantage
  • Should be a team player and work collaboratively internally with stakeholders and externally with suppliers
  • Experience auditing within a large-scale, complex technology environment (e.g., Google Cloud Platform, other hyperscale clouds).
  • Familiarity with Google's internal tools, systems, and security protocols, specifically related to vendor access and infrastructure.
  • Strong analytical, problem-solving, and critical thinking skills.

Other Requirements

Work Experience

  • Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.
  • 3+ years of Technical Helpdesk/Customer Service/Access Management Environment 
  • 2+ years of experience in IT audit, information security, or risk management, with a focus on infrastructure and/or vendor assessments.
  • Strong analytical, problem-solving, and critical thinking skills.

Location

  • Client Office, Gurgaon, India

 

Other requirements

Shifts fixed (2:30PM – 12AM

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.