Senior Process Associate - Cash Apps - LTC
India
Job Description
Senior Process Associate - Cash Apps - LTC
Chennai, Tamil Nadu

Job Summary

A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.

Key Responsibilities

•    Apply incoming payments (checks, ACH, wire transfers) to customer accounts.
•    Match remittance information with open invoices.
•    Post cash receipts in ERP systems (e.g., SAP, Oracle).
•    Investigate unapplied or misapplied payments.
•    Maintain daily cash application logs.
•    Communicate with internal teams for missing remittance details.
•    Escalate discrepancies or payment issues to analysts.
•    Ensure compliance with company policies and SOX controls.

Skill Requirements

•    Numerical Accuracy – Strong attention to detail when applying payments.
•    Basic ERP Knowledge – Familiarity with systems like SAP, Oracle, or NetSuite.
•    Time Management – Ability to meet daily cash posting deadlines.
•    Communication Skills – Clear interaction with internal teams for remittance clarification.
•    Problem-Solving – Ability to identify and escalate mismatches or missing data.
•    Process Discipline – Adherence to SOPs and internal controls.
•    MS Excel Proficiency – Basic skills for maintaining trackers and logs.

Other Requirements

1. B.Com/Bba Or Equivalent Graduation (Relevant To Location)
2. Optional But Valuable: Certification In Customer Service Management Or Financial Services

1 - 2 year of Experiances 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.