Senior Process Associate-Voice
United Kingdom
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Job Description
Senior Process Associate-Voice
Belfast, Northern Ireland

Job Summary

  • Language- One candidate for Welsh and other one for French

    • Ability to display good control on grammar.
    • Fluency and Coherence.
    • Interactive communication
    • Pronunciation and accent
    • Lexical Resource
  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Key Responsibilities

  • Language- One candidate for Welsh and other one for French

    • Ability to display good control on grammar.
    • Fluency and Coherence.
    • Interactive communication
    • Pronunciation and accent
    • Lexical Resource
  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Skill Requirements

  • Language- One candidate for Welsh and other one for French

    • Ability to display good control on grammar.
    • Fluency and Coherence.
    • Interactive communication
    • Pronunciation and accent
    • Lexical Resource
  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Other Requirements

  • Language- One candidate for Welsh and other one for French

    • Ability to display good control on grammar.
    • Fluency and Coherence.
    • Interactive communication
    • Pronunciation and accent
    • Lexical Resource
  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.