Senior Process Associate-Voice
United States
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Job Description
Senior Process Associate-Voice
El Paso, Texas

Job Summary

Language-

  • Ability to display good control on grammar.
  • Fluency and Coherence.
  • Interactive communication
  • Pronunciation and accent
  • Lexical Resource 

Operational Evaluation –

 

  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Key Responsibilities

Language-

  • Ability to display good control on grammar.
  • Fluency and Coherence.
  • Interactive communication
  • Pronunciation and accent
  • Lexical Resource 

Operational Evaluation –

 

  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Skill Requirements

Language-

  • Ability to display good control on grammar.
  • Fluency and Coherence.
  • Interactive communication
  • Pronunciation and accent
  • Lexical Resource 

Operational Evaluation –

 

  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need

Other Requirements

Language-

  • Ability to display good control on grammar.
  • Fluency and Coherence.
  • Interactive communication
  • Pronunciation and accent
  • Lexical Resource 

Operational Evaluation –

 

  • Knowledge about the customer service industry and skills required
  • Logical thinking
  • Work Ethics
  • Displays good thought process and planned approach towards work
  • Strong team player
  • Should be able to handle pressure and stress in times of need
Maximum Salary (US):  33280
Minimum Salary (US):  29120
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.