Senior Process Associate
India
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Job Description
Senior Process Associate
Noida, Uttar Pradesh

Job Summary

  • Process PO and non-PO invoices accurately and within agreed timelines, validating invoice details, supporting documents, coding and approvals before posting.
  • Perform two-way and three-way matching; troubleshoot invoice discrepancies involving purchase orders, goods receipts, pricing, quantities and missing approvals.
  • Investigate rejected, blocked and disputed invoices, identify the reason for each exception and follow through on corrective actions until resolution.
  • Apply AP internal controls, including duplicate-invoice checks, approval validation and segregation of duties; maintain supporting evidence and assist with audits and compliance queries.
  • Meet agreed SLAs for invoice processing, accuracy and query resolution; prioritize ageing invoices and payment-critical items and escalate unresolved dependencies promptly.
  • Resolve invoice-related queries by coordinating with vendors, procurement, requestors and client stakeholders to obtain missing information and clear processing or payment blocks.
  • Apply analytical problem-solving and root-cause analysis to recurring invoice errors; recommend practical corrective actions to reduce rework, backlog and resolution time.
  • Troubleshoot ERP invoice-processing errors within defined procedures and coordinate with the team lead or system support for issues requiring additional access or technical intervention.
  • Follow AP standard operating procedures and document invoice exceptions, investigation findings, stakeholder follow-ups and resolution actions to maintain a clear audit trail.
  • Maintain invoice-processing and resolution trackers, reporting pending items, ageing, recurring issues and escalation status to the team lead.

 

Key Responsibilities

  • 2–4 years of relevant Accounts Payable / Procure to Pay experience, with hands-on exposure to invoice processing, troubleshooting and invoice exception resolution.
  • Demonstrated ability to process invoices independently, investigate discrepancies and manage assigned resolution queues; SME or people-management experience is not required.
  • Sound accounting knowledge of AP entries, invoice coding, credit notes and vendor reconciliations, with an understanding of invoice-processing controls.
  • Practical knowledge of PO and non-PO invoice processing, two-way/three-way matching, approval workflows, payment terms and resolution of blocked or disputed invoices.
  • Working experience in Oil and Gas, Supply Chain Operations (rail, Trucking, Marine) or Heavy Industries company will be preferred
  • Practical understanding of ERP-based AP workflows, invoice validation, payment terms and transaction troubleshooting.
  • Proficiency in MS Excel, including pivot tables, lookup functions and data analysis for reconciliations, ageing and exception reporting.
  • Strong attention to detail, ownership and prioritization skills, with the ability to coordinate effectively with stakeholders to resolve invoice issues.
  • Strong written and verbal communication skills for vendor queries, stakeholder follow-ups, issue escalation and clear documentation of resolution actions.
  • Strong analytical and problem-solving skills, with the ability to investigate root causes, prioritize exceptions and drive corrective actions independently.
  • Working experience of SAP is must.
  • Experience in helpdesk and Service Now experience will be an added advantage

Skill Requirements

Education- B. Com / M. Com

Experience- 2-4 years

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.