Senior Program Manager
Mexico
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Job Description
Senior Program Manager
Monterrey, Nuevo León

Job Summary

HCLTechs MBAP is seeking a Microsoft Dynamics 365 F&O Project Manager to join their award winning and growing team. The Microsoft Dynamics 365 F&O Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 F&O projects. The candidate must be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities

  • Lead and manage mid-sized to enterprise projects independently
  • Participate in design and architecture sessions with clients
  • Gather and document business processes (some current state, mostly future state)
  • Advise customers on best practices, user interface, and architecture
  • Assist technical consultants with architecting Dynamics 365 F&O (AX) and Customizations and reports to model the client’s organizational processes
  • Assist in developing project budget, and ensure work is completed on-track and within budget
  • Write specifications for customizations, data migration, and system integrations
  • Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
  • Coordinate with overseas team on custom development, complex customizations
  • Schedule work to be done and follows up to ensure completion within the project schedule
  • Guide the project along through daily communications with the customer
  • Conduct at least a weekly status meeting (may be more) and sends weekly status updates
  • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes
  • Ensure that appropriate resources are available to support this part of the ERP Project within budgetary limits

 

Skill Requirements

  • Exhibit MBAPs’ Guiding Principles
  • PMP Certification highly preferred
  • Extensive hands-on experience successfully delivering large scale ERP programs, preferably Dynamics 365 F&O/AX
  • Experience of AGILE Project Management or other similar methodology
  • Experience with a MS Dynamics Partner, consulting experience preferred
  • Previous implementation experience in Manufacturing and Service Sector preferred
  • Project Management/Delivery exposure to MS Dynamics CRM and Field Service projects
  • Proven evidence of developing and delivering projects in similar sized & complex organizations
  • Excellent communication skills

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.