Job Summary
Role Summary The SRE Coach is responsible for driving the adoption, maturity, and governance of Site Reliability Engineering (SRE) practices across enterprise platforms. This role acts as a transformation leader, mentor, and advisor to engineering, operations, and application teams, ensuring reliability, scalability, and operational excellence across heterogeneous technology landscapes. Key Responsibilities • Define and drive the enterprise SRE strategy, standards, and operating model • Coach and mentor SRE Practitioners, Operations SMEs, and Application Architects • Establish and govern SLOs, SLIs, Error Budgets, and reliability KPIs • Lead production readiness reviews, reliability assessments, and SRE maturity models • Guide teams on observability, monitoring, logging, and alerting • Drive performance engineering, capacity planning, and resilience design • Define and institutionalize Chaos Engineering practices • Partner with Architecture, Platform, Cloud, Security, and Delivery teams • Influence leadership on reliability vs delivery velocity trade-offs • Develop and maintain SRE playbooks, runbooks, SOPs, and accelerators • Enable adoption of Infrastructure as Code, CI/CD, and automation-first operations • Support hybrid, cloud, SaaS, COTS, enterprise, and legacy platforms Must Have • 10+ years of experience in SRE, Production Engineering, or Platform Engineering • Strong hands-on experience across applications, infrastructure, and cloud • Deep understanding of: o MTTR, MTBF, MTTD o SLO / SLI / Error Budgets o Availability, resiliency, self-healing systems • Strong experience with observability and monitoring tools (e.g., Dynatrace, Splunk) • Expertise in incident management, RCA, and po