Job Summary
Job Description for SRE role- Grade E
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- SRE and Service Engineering: Candidate applies software and automation as tools to solve challenges and manage production systems, to balance release of new features with system stability, all to ensure product reliability and scalability.
- Technical Operations: Monitors, troubleshoots, diagnoses, resolves or manages technical issues across a range of technology products, organised and directed by policies, processes and supporting procedures.
- Strong experience in Dynatrace and Splunk monitoring, writing advanced queries and building dashboards on both platforms with scripting experience.
- Hands-on with Observability Tooling
- Relevant Certifications to the required Service (GCP)
- Strong DevOps understanding, including experience of Infrastructure as Code and CI/CD pipelines, such as Terraform and Jenkins.
- Ability to quickly understand, update and write code in languages such as Python, Groovy, BASH, PowerShell.
- Strong knowledge of Infrastructure as Code and creating modular, easy to maintain code.
- A strong understanding of Cloud security, networking and APIs.
- Experience in problem-solving, able to demonstrate logical thinking and excellent troubleshooting skills.
- Strong understanding and demonstrable use of source control practice and collaborative working as part of an engineering team.
- Experience of developing and administrating Kubernetes clusters in a production environment.
- Strong experience in automating to remove toil.
- Strong knowledge of incident management and issue resolution.
Key Responsibilities
enhance system performance.
3. Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
4. Identify opportunities for automation and implement tools to streamline support processes.
5. Monitor system performance and provide recommendations for improvements to optimize system reliability.
6. Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
7. Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
Skill Requirements
Other Requirements
1.Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.