Senior Solution Architect (DPO)
Thailand
Job Description
Senior Solution Architect (DPO)
Others, Krung Thep Maha Nakhon Bangkok

Job Summary

As the Engineering Lead , you will drive operational excellence and governance across the organization's digital workforce. Overseeing the production environment, you will manage incident response, optimize platform performance, and partner closely with business units to ensure intelligent, cognitive automations scale securely and deliver continuous business value with minimal downtime.

Key Responsibilities

•Technical Standards & Reusable Patterns: Define and enforce coding standards, reusable components, and design patterns across the automation estate.
•Architecture, Development, AI & QA Integration: Align solution architecture, development, AI capabilities, and QA into one integrated delivery lifecycle.
•Technical Risk & Debt: Identify, track, and remediate technical risk and technical debt before it impacts production.
•Run Management: Architecture, development, AI and QA teams on technical standards, reusable patterns and release readiness (RPA, and AI Agents).
•Incident & Problem Resolution:Business units, Security and IT Operations on engineering capacity, technical risk, debt and production run performance
•SLA & Performance Tracking: Define, monitor, and report on key operational metrics (e.g., bot utilization, success rates, ROI, business hours saved, and system downtime) using dashboards (e.g., Power BI, UiPath Orchestrator & Insights).
•Disaster Recovery & Business Continuity: Define and maintain DR plans for critical automation processes to ensure continuous business operations.
•Licensing, Cost & Resource Optimization: Optimize platform licensing (UiPath), infrastructure costs (VMs, API calls, LLM token usage), and cost efficiency and performance of AWS-hosted VMs.
•Credential & Secret Management: Ensure secure handling of business credentials, API keys, and service accounts using tools like Azure Key Vault.
•Engineering Capacity & Capability: Build, size, and develop the engineering team, managing skills, capacity planning, and workload allocation.
•Release Integrity: Safeguard release quality through controlled deployments, environment governance, and CI/CD gates.

Skill Requirements

•Bachelor’s in Computer Science, IT, or related
•Ops Frameworks (ITIL Processes)
•Cloud & Infrastructure
•CI/CD & DevOps: Experience setting up or maintaining CI/CD pipelines for automations.
•Experience in development using RPA solution

Other Requirements

•Leadership and strategy
•Adaptability and resilience
•Analytical and organizational
•Communication and stakeholder management
• Multi-cultural environment
• English: fluent
•UiPath Certification
•ITIL v3/v4 Foundation or Practitioner.
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.