Job Summary
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational and business targets.
- Monitor team performance and provide regular feedback.
- Drive process improvements to enhance productivity and quality.
- Manage escalations and resolve complex issues in a timely manner.
- Track key performance indicators (KPIs) and prepare management reports.
- Conduct performance reviews and support employee development initiatives.
Also, Responsible co-ordination with internal teams and external stakeholders. Roles involves process improvement, vendor management, collaboration with finance operations.
Key Responsibilities
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational and business targets.
- Monitor team performance and provide regular feedback.
- Drive process improvements to enhance productivity and quality.
- Manage escalations and resolve complex issues in a timely manner.
- Track key performance indicators (KPIs) and prepare management reports.
- Conduct performance reviews and support employee development initiatives.
Skill Requirements
Preferred Skills:
- Ability to manage multiple priorities in a fast-paced environment
- Experience in operations - Dispute management (AR).
- Strong decision-making and conflict-resolution skills.
Experience: 5–8 years